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Fiber Optic Installation Technician

Full-time Employee




Commensurate with experience.


High school diploma or equivalent; 2 years related work experience; authorized to work in the United States; valid driver license; must pass a background check and drug test; ability to lift and carry up to 90 lbs.; must have strong written and verbal communication skills

Other Requirements

must have reliable transportation

Job Description

In order to perform this job, you must demonstrate, either by training or experience:

• Install, troubleshoot, and repair for Fiber To The Home customers
• Complete installs for new services and equipment for customers by installing fiber drops, network interface devices, and in-home wiring
• Recognize and understand how to configure the customer's equipment to connect to the Internet via modem/wireless router
• Connect home units to outside lines; run or install new lines as needed
• Configure and install FTTH devices
• Inspect connected devices for proper working conditions
• Repair lines as needed
• Provide a high level of customer service while also educating customers on the use of products and services
• Perform residential new connects, reconnects, upgrades, and disconnects
• Install and relocate cable outlets
• Install converters and modems
• Install exterior and interior wiring
• Assure proper signal levels
• Provide superior customer service
• Educate customers on equipment and services


Jack Dwyer

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