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Field Supervisor-Toledo, OH

Full-time Employee


Job Description

Essential Duties:

• Read and interpret documents in the form of work orders, including (but not limited to) strand maps, PDF prints, Bentley prints, and any other CATV/fiber related document.
• Assist with material and crews for department.
• White line and determine routes for customer facilities.
• Meet with clients and client customers as requested.
• Resolve customer complaints and public relations issues as they arise.
• Conduct post-construction quality control assessments.
• Lead construction crews in the field, setting expectations to ensure company policies are followed.
• Ensuring safety rules and company policies are followed 100% of the time and the willingness to enforce the rules, per company guidelines.
• Manage workforce, including scheduled time-off, call-offs, etc. to ensure client commitments are met consistently.
• Act as the main point of contact between filed crews and the Project Manager.
• Ensure field personnel have the correct tools and equipment to complete tasks as assigned.
• Performs any other such duties as assigned.

• Employee must consider safety to his self and crew members the top priority.
• Time Management – Managing one’s own time and the time of others to be efficient.
• Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Judgment and Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Quality Control Analysis – Conducting inspections of every job completed to evaluate the workmanship of the final product.
• Interpersonal Skills – Ability to effectively communicate with construction crews, members of management and clients.
• Computer Skills – Ability to use email, Microsoft Office programs on occasion.

Experience & Physical Demands:
A Field Supervisor’s experience should be primary field related. One would need to be well versed in common construction practices and familiar with construction specs and codes. One must be able to sit for extended periods of time periodically at a desk while working at a computer, and also be able to walk uneven or off-road terrain in all climates (hot, cold, wet, frozen, etc.).

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, ability, and physical demand to perform as a Field Supervisor. All employees of Custom Utilicom Incorporated may be required to perform tasks that fall outside of the above listed job description.

Valid Driver’s License with an acceptable driving record with the ability to be insured under the Company’s insurance policy is required.


Heather Cook, Human Resources Manager 330-351-1207 Ext. 207

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About Us

Custom Utilicom, Inc. (Custom, Custom Cable Construction, Inc., or the Company) is a privately held full service telecommunication and utility construction management and contracting Company focused on helping Clients succeed and reach their goals. Founded in 2004 and headquartered in Canton, Ohio, Custom is a progressive and innovative Team dedicated to serving building trust with Clients and developing an excellent workplace and culture for our Associates.

This is done through dedication to exceeding Client’s expectations by delivering projects with 1) World Class quality, 2) on time, 3) on budget and 4) with perfect safety results.

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