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Service Tech /Fiber Splicer/Splicing Tech

Full-time Employee

North Carolina



ASAP after Background, MVR, Drug Screening, On Boarding


Level I Tech 22 per hour - Level IV Tech 32 per hour Medical, Dental, Vision, 401K, Life


High School Diploma or General Education Degree (GED) required; minimum of 2 years related experience and/or training in Fiber Optic splicing; or equivalent combination of education and experience. Some trade school training or certification is strongly desired.

Other Requirements

Valid drivers license no major violations, able to work and think independently

Job Description

KGPCo is a leading provider of complete, customized and scalable supply chain and network transformation solutions for the communications industry. KGPCo serves a diverse set of customers and partners. The customer base includes network operators, integrators, contractors, utilities, cloud services providers, neutral host providers, equipment manufacturers and enterprises who connect people, places and things.

KGPCo employs over 2000 employees across the United States. KGPCo’s vision is to be the go-to partner enabling our customers to build, optimize and transform networks that connect the world. We are looking for top performers who are focused on results.

The Fiber Optic Splicer is responsible for the terminating, splicing, bonding/grounding, documenting and testing of all fiber optic cables within the systems fiber optic networks and their related equipment with the end goal of providing maximum operating efficiency. "Case", "Ditch Witch" and "Vermeer" drop plow equipment

ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned:

Install, repair, maintain, test proof or adjust, as needed, all fiber optic cables and related equipment. In the course of performing these duties, the technician will climb utility poles and ladders, lift and carry equipment that weighs at least 75 lbs, use a variety of hand tools, work in all types of inclement weather, enter Underground facilities and be able to use a shovel to uncover underground closures.
Coordinate fiber activities with other departments and staff.
Performs fiber tests with OTDR’s, light source and meters.
Terminates, splices, bonds/grounds and tests fiber optic equipment to customer standards.
Provides accurate equipment location, splicing and terminating records for the fiber database.
Assists the Construction and Engineering departments in accepting and turning up the fiber network.
Builds bays, racking, jumper ducts and other network elements needed for the installing of fiber optic equipment and patch and panels.
Monitor, communicate and perform corrective actions to fix problems affecting any fiber or fiber related equipment from Master Control to and through each HUB to the NODE.
Provision and install media converters for Dedicated Access customers.
Serve as a technical resource for staff on all fiber related areas and technical procedures. Be available for any on call emergency coverage for fiber restoration year-round.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to demonstrate valid driver’s license with acceptable driving record. Must be able to provide proof of insurance.

Must possess the ability to work at ground level, crouch squat and sit. Install Network Interface units outdoors on customer premises.
Schedule may include working Saturday, Sunday and nights.
Must have and maintain a valid driver's license and have a good driving record
Two (2) years’ experience with fiber optic cable technology, formal fiber optic training strongly desired.
Must have a good understanding of the technologies and standards as they apply to the installation of fiber optic networks.
Must be able to differentiate color codes.
Must be able to read and understand manufacture’s manuals for operating and repairing of electronic equipment and components.
Proficient in the operation of all related fiber tools and equipment.
Must have a working knowledge of design and layout for fiber terminations.
Must possess a good understanding of fiber documentation and have the ability to assist in laying out new fiber circuits.
Must be able to think analytically.
Excellent customer presentation and service skills.
Ability to work in a dynamic fast paced environment.
Ability to work well under pressure and deadline environments.
Ability to translate highly technical information to end user customers and staff.
Ability to communicate with other staff.
Ability to handle on-call responsibilities.
Act as a customer contact. Interface with customers and local supervisors to clarify project status.
Learn new equipment software and interfaces to help expand business opportunities.
Work well within a team
Good written and oral communication skills
Adaptable to changing environments
Other duties as assigned.
Driving is an essential function of this position.


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About Us

Our Story
Since 1973, KGPCo has built unique offerings of Supply Chain, Distribution, Integration Services, and network services including OSP, ISP and Network Cloud by understanding industry challenges and relying on the solid foundation of hard work and perseverance established by founders Kathleen and Dale Putrah. It's this legacy that has established an unequaled Customer First philosophy for KGPCo - Products / Services / Network Cloud.
KGPCo is the country's largest communications product distribution and service solution provider in the telecommunications industry. A Tier 1 woman-owned diversity business, KGPCo is the only large-scale organization that combines a comprehensive suite of communication network management, engineering, and implementation services with a national logistics network and portfolio of manufacturer partnerships. In addition, our recently launched Solution Innovation Center serves to evaluate cloud solutions developed and operationalized in a live network environment.

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