Cable Install Techs
Full-time Employee
New York
Syracuse, Elmira, Binghamton, Utica, Watertown and Oneonta
Starts
Ongoing
Pay
Great pay and benefits
Job Description
Broadband Express is currently hiring for Experienced Cable Installation Technicians. Cable Installation Technicians are the face of our company. They are responsible for installing cable television, phone and internet for residential and business customers.
Responsibilities:
Technical:
Installs, disconnects, reconnects, adds, changes, and troubleshoots cable TV, internet, telephone and/or alarm equipment in accordance with guidelines
Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters
Attempts to identify and remedy sources of customer-perceived problems
Drives company vehicle between home/office, warehouse, and work sites in a safe and courteous manner
Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties
Completes paperwork accurately, and reports and records work order status updates
Customer Service:
Greet customers in the home while conducting walk thru
Reviews all requested services with the customer in order to ensure understanding and agreement
Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns
Provide customer education regarding product and service usage
Qualifications:
Cable Installation experience required.
Minimum 18 years of age
High School Diploma or equivalent.
Must be available to work weekends as needed
Valid driver's license with a minimum of 2 years driving experience and a good driving record
Ability to lift up to 80 lbs with or without accommodations
Ability to carry a 28’ ladder from truck to pole
Ability to work in tight spaces such as a crawl space of a house
Due to safety reasons, maximum bodyweight restriction must not exceed 350 pounds
Good written and verbal communication skills.
Able to work in a fast-paced, time sensitive environment.
Physical Requirements:
Overhead lifting, climbing & carrying ladders with a weight of up to 80 lbs
Working 3- feet above ground level
Working in enclosed space
Working in inclement weather
Walking and climbing, kneeling and crouching
Benefits:
Paid Time Off
Paid Holidays
Medical/Dental/Vision/Life Insurance/Long Term Disability/Short Term Disability
401(k) with Company Match
Company Stock Purchase Plan
Educational Reimbursements
Applicants are required to pass all company drug testing, submit to a background check and adhere to all OSHA, state, city/municipality safety requirements and training provided by the company as required.
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Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. ()
Responsibilities:
Technical:
Installs, disconnects, reconnects, adds, changes, and troubleshoots cable TV, internet, telephone and/or alarm equipment in accordance with guidelines
Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters
Attempts to identify and remedy sources of customer-perceived problems
Drives company vehicle between home/office, warehouse, and work sites in a safe and courteous manner
Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties
Completes paperwork accurately, and reports and records work order status updates
Customer Service:
Greet customers in the home while conducting walk thru
Reviews all requested services with the customer in order to ensure understanding and agreement
Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns
Provide customer education regarding product and service usage
Qualifications:
Cable Installation experience required.
Minimum 18 years of age
High School Diploma or equivalent.
Must be available to work weekends as needed
Valid driver's license with a minimum of 2 years driving experience and a good driving record
Ability to lift up to 80 lbs with or without accommodations
Ability to carry a 28’ ladder from truck to pole
Ability to work in tight spaces such as a crawl space of a house
Due to safety reasons, maximum bodyweight restriction must not exceed 350 pounds
Good written and verbal communication skills.
Able to work in a fast-paced, time sensitive environment.
Physical Requirements:
Overhead lifting, climbing & carrying ladders with a weight of up to 80 lbs
Working 3- feet above ground level
Working in enclosed space
Working in inclement weather
Walking and climbing, kneeling and crouching
Benefits:
Paid Time Off
Paid Holidays
Medical/Dental/Vision/Life Insurance/Long Term Disability/Short Term Disability
401(k) with Company Match
Company Stock Purchase Plan
Educational Reimbursements
Applicants are required to pass all company drug testing, submit to a background check and adhere to all OSHA, state, city/municipality safety requirements and training provided by the company as required.
---------------------------------------------------------------------------------------------------------------------
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. ()
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #94032 •
tiny link cabl.co/eyCO
