Field Engineer-TFS
Full-time Employee
Nationwide
Starts
ASAP
Job Description
Duties and Responsibilities:
• Implement and manage a team of technically sound, customer-minded, and quality focused Technical Field Service (TFS) technicians and subcontractors tasked with delivery of best-in-the-world services to CCI customers.
• Assign daily work load to in-house technical staffing and subcontract labor to enable Technical Field Service (TFS) to fulfill contract obligations with customers.
• Approve weekly project documentation; this includes subcontractor production reporting, in-house employee production reporting, technical documentation and other necessary documentation.
• Meet with customers at local level to discuss any project related issues.
• Take reasonable action to carry out the responsibilities of this position that are consistent with established company values, policies and sound judgment.
• Identify, assess, and mitigate all business, technical, and process risks related to delivery of Technical Field Services (TFS) for assigned project.
• Ensure the proper development and training of new employees to assigned project.
• Perform other duties and special projects as assigned by the Director of Field Services and TFS Consulting Services Engineer.
Skills and Knowledge:
• Proven history of success in for Technical Field Services (TFS) based projects.
• Demonstrates leadership skills to positively influence others, mentor and collaborate with teammates, communicate on the level of others, listen and understand people in circumstances common in the work place.
• The ability to embrace corporate values, understand the company vision, and exemplify CCI leadership behaviors.
• Sweep/Certification and or full understanding of Viavi/JDSU gear in regards to sweep; includes head end and meter set up.
• DOCSIS testing.
• Full understanding of an HFC head end; combining, optics (forward and return), and basic understanding of CMTS, FTTX, and ISP.
• Strong understanding of OSP (outside plant) and proficient in troubleshooting.
• Test result evaluation and reporting.
Time Requirement:
Normal business hours, Monday thru Friday, 8:00 a.m. to 5:00 p.m. with flexibility to work outside of those hours as needed. Approximately 50%-75% travel required.
• Implement and manage a team of technically sound, customer-minded, and quality focused Technical Field Service (TFS) technicians and subcontractors tasked with delivery of best-in-the-world services to CCI customers.
• Assign daily work load to in-house technical staffing and subcontract labor to enable Technical Field Service (TFS) to fulfill contract obligations with customers.
• Approve weekly project documentation; this includes subcontractor production reporting, in-house employee production reporting, technical documentation and other necessary documentation.
• Meet with customers at local level to discuss any project related issues.
• Take reasonable action to carry out the responsibilities of this position that are consistent with established company values, policies and sound judgment.
• Identify, assess, and mitigate all business, technical, and process risks related to delivery of Technical Field Services (TFS) for assigned project.
• Ensure the proper development and training of new employees to assigned project.
• Perform other duties and special projects as assigned by the Director of Field Services and TFS Consulting Services Engineer.
Skills and Knowledge:
• Proven history of success in for Technical Field Services (TFS) based projects.
• Demonstrates leadership skills to positively influence others, mentor and collaborate with teammates, communicate on the level of others, listen and understand people in circumstances common in the work place.
• The ability to embrace corporate values, understand the company vision, and exemplify CCI leadership behaviors.
• Sweep/Certification and or full understanding of Viavi/JDSU gear in regards to sweep; includes head end and meter set up.
• DOCSIS testing.
• Full understanding of an HFC head end; combining, optics (forward and return), and basic understanding of CMTS, FTTX, and ISP.
• Strong understanding of OSP (outside plant) and proficient in troubleshooting.
• Test result evaluation and reporting.
Time Requirement:
Normal business hours, Monday thru Friday, 8:00 a.m. to 5:00 p.m. with flexibility to work outside of those hours as needed. Approximately 50%-75% travel required.
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #90289 •
tiny link cabl.co/exEr
