$2,000 Sign On Bonus - I&R Technician
Full-time Employee
Washington
Everett; Lynnwood; Kirkland; Bothell; Redmond
Starts
If you have a background in telecommunication installation, prism, video, cable or satellite, we'd love to connect with you!
Pay
Benefits package includes: medical and dental insurance, paid holidays, vacation pay and 401k plan.
Qualifications
Valid state driver’s license and non-negligent driving record. Must pass a pre-employment background check and drug/alcohol screen.
Other Requirements
MUST HAVE YOUR OWN VEHICLE AND TOOLS!
Job Description
ITC Service Group (“ITC”), is a leading provider of broadband installation, planning, wireless, design and staffing solutions to the telecommunications industry. With over 40 years’ experience in the telecom business, as we continue to grow, we recognize that we are only as successful as the people we employ. We provide competitive pay, a positive atmosphere, and career development opportunities. Whether you are just beginning to think about your next job or have already decided to make a meaningful move, we want to talk to you.
ITC Service Group (“ITC”), is seeking multiple I&R Technicians to join our established and growing team Everett, Lynnwood, Kirkland, Bothell, Redmond, WA. The I&R Tech will perform work both inside and outside the home and are responsible for the installation and customer experience of the new Broadband high-speed Internet and voice services.
You need to have:
The ability and drive to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision.
MUST HAVE YOUR OWN VEHICLE AND TOOLS!
A service order may require the following skills:
• Ability to communicate with customers effectively and professionally
• Ability to read a mainframe/cross-connect/control point layout to run jumpers
• Ability to read, understand and follow the instruction on dispatched Jobs, trouble tickets, project prints, throw and sequence sheets and associated record updates
• Ability to utilize test equipment and interpret test results for all workstreams
• Necessary computer skills and Android platform mobile device application usage
• Basic electricity
• Basic transmission of "xDSL" installation - xDSL means variations of Digital Subscriber Lines.
• Completion requirements for each Unit
• Configuration of Customer-owned computers
• Connecting fiber optic jumpers and drops (aerial, buried, and plenum).
• Educating Customer in internet access
• Experience in telephone service (VOIP or Copper, as appropriate)
• Experience with routers and home networking
• Experience with test sets as required.
• General computer skills
• Installation may include running or reusing COAX or CAT 5 wiring
• Installation may consist of utilizing MOCA or Wi-Fi technology
• Installation of aerial drop
• Installation of internet hubs and routers
• Installation of ONT and power supplies
• Knowledge of COAX cable sizes and types and installing connectors
• Knowledge of working with fiber and copper facilities
• Ladder safety
• May include burying CAT5/coax up to 50 ft.
• May require running of temporary fiber drop but so as not to cause a safety hazard to the public, e.g., over roads, sidewalks, or driveways.
• OSHA safety requirements
• Pole climbing
• Splicing of fiber drop connectors
• Station installation and repair (Cat 3, Cat 5e, Cat6, RJ11, RJ45 jacks, drop, and NID)
• Technical understanding of loss, attenuation, and tiling.
• The telephony color code and to be able to identify assigned cable pairs
• Verification of service
• When required, placing wires between walls
• Work zone requirements
• Working knowledge of workforce management system: Including but not limited to: Mobile Tech Portal and associated task clearing codes.
• Working within attics or crawl spaces
ITC Service Group (“ITC”), is an Equal Opportunity Employer. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
ITC Service Group (“ITC”), is seeking multiple I&R Technicians to join our established and growing team Everett, Lynnwood, Kirkland, Bothell, Redmond, WA. The I&R Tech will perform work both inside and outside the home and are responsible for the installation and customer experience of the new Broadband high-speed Internet and voice services.
You need to have:
The ability and drive to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision.
MUST HAVE YOUR OWN VEHICLE AND TOOLS!
A service order may require the following skills:
• Ability to communicate with customers effectively and professionally
• Ability to read a mainframe/cross-connect/control point layout to run jumpers
• Ability to read, understand and follow the instruction on dispatched Jobs, trouble tickets, project prints, throw and sequence sheets and associated record updates
• Ability to utilize test equipment and interpret test results for all workstreams
• Necessary computer skills and Android platform mobile device application usage
• Basic electricity
• Basic transmission of "xDSL" installation - xDSL means variations of Digital Subscriber Lines.
• Completion requirements for each Unit
• Configuration of Customer-owned computers
• Connecting fiber optic jumpers and drops (aerial, buried, and plenum).
• Educating Customer in internet access
• Experience in telephone service (VOIP or Copper, as appropriate)
• Experience with routers and home networking
• Experience with test sets as required.
• General computer skills
• Installation may include running or reusing COAX or CAT 5 wiring
• Installation may consist of utilizing MOCA or Wi-Fi technology
• Installation of aerial drop
• Installation of internet hubs and routers
• Installation of ONT and power supplies
• Knowledge of COAX cable sizes and types and installing connectors
• Knowledge of working with fiber and copper facilities
• Ladder safety
• May include burying CAT5/coax up to 50 ft.
• May require running of temporary fiber drop but so as not to cause a safety hazard to the public, e.g., over roads, sidewalks, or driveways.
• OSHA safety requirements
• Pole climbing
• Splicing of fiber drop connectors
• Station installation and repair (Cat 3, Cat 5e, Cat6, RJ11, RJ45 jacks, drop, and NID)
• Technical understanding of loss, attenuation, and tiling.
• The telephony color code and to be able to identify assigned cable pairs
• Verification of service
• When required, placing wires between walls
• Work zone requirements
• Working knowledge of workforce management system: Including but not limited to: Mobile Tech Portal and associated task clearing codes.
• Working within attics or crawl spaces
ITC Service Group (“ITC”), is an Equal Opportunity Employer. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
Contact
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