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Supervisor, HFC Networks

Full-time Employee






Salary commensurate with experience.


*HS Diploma/GED required. Associates degree preferred * REQUIRED - 5 Years experience in the field with at least 2 of those years as a System Technician/Broadband Specialist IV * PREFERRED - 7 Years experience * Strong project management & communication skills * Organizational skills * Must possess a strong desire to improve the network * Thorough HFC plant knowledge * Ability to work flexible work hours, including evenings, weekends, and holidays as required.

Job Description

Supervises Broadband Specialist IV, V, and Headend technicians. Oversees HFC network projects and ensures employees are focused on correcting plant deficiencies.

• Ensures the system techs are productive in their daily activities
• Ensures the system techs are repairing the HFC plant correctly
• Reviews daily reports to find area problems
• Deals with Trouble Call escalations
• Ensures the work force is working in a safe & positive manner
• Completes reports as needed
• Hiring, training, evaluating and supervising technical staff and oversight of work schedules of technical staff
• All other duties as assigned or required


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Mediacom Communications is an Equal Opportunity/Affirmative Action Employer. We consider applicants
without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity,
gender expression, sexual orientation, marital status, veteran status, disability, genetic information,
citizenship status, or membership in any other group protected by federal, state or local law.

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About Us

Mediacom serves over 1,500 communities throughout the country. While most of our coverage is in
America's smaller cities and towns, we believe our customers deserve the same level of digital services that
people receive in major metropolitan areas. We have invested millions of dollars to build a nationwide fiber optic
infrastructure to deliver a wide array of advanced products and services including digital cable TV, high speed internet
and phone service.

We are dedicated to keeping jobs in the communities we serve. Our diversified workforce of over 4,600 employees lives and
works in the 22 states where we do business.

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