Cable/Fiber Installation Technician
Full-time Employee
South Carolina
Savannah, GA/Hilton Head, Bluffton & Beaufort, SC
Starts
ASAP -Ongoing Fiber Installation Project... We are still looking for 5-7 more techs...
Pay
Excellent, competitive pay that includes full benefits!
Qualifications
Must be able to pass background & drug screening*Valid Driver's License with minimum 2 yrs driving history & a good driving record*Ability to lift up to 100 lbs.*Ability to carry a 28' ladder from truck to pole*Ability to work in tight spaces such as a crawl space of a house
Job Description
Cable Installation Technicians are the face of Prince. They are responsible for installing cable television, fiber, phone and internet for residential and business customers.
Responsibilities:
Installs, disconnects, reconnects, adds, changes, and troubleshoots cable TV, fiber, internet, telephone and alarm equipment in accordance with guidelines.
Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters.
Attempts to identify and remedy sources of customer-perceived problems.
Drives company vehicle between home/office, warehouse, and work sites in a safe and courteous manner.
Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties.
Completes paperwork accurately, and reports and records work order status updates.
Customer Service Duties Include:
Greeting customers in the home while conducting home walk thru
Reviews all requested services with the customer in order to ensure understanding and agreement.
Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns.
Provide customer education regarding product and service usage.
Cleans work area upon completion of job.
Benefits:
Paid Time-Off
Paid Holiday
Company Vehicle
Cell phone
Cable specific tools
Fuel reimbursement
Medical/Dental/Vision/Life Insurance/Long Term Disability/Short Term Disability
401(k) with Company Match
Company Stock Purchase Plan
Responsibilities:
Installs, disconnects, reconnects, adds, changes, and troubleshoots cable TV, fiber, internet, telephone and alarm equipment in accordance with guidelines.
Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters.
Attempts to identify and remedy sources of customer-perceived problems.
Drives company vehicle between home/office, warehouse, and work sites in a safe and courteous manner.
Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties.
Completes paperwork accurately, and reports and records work order status updates.
Customer Service Duties Include:
Greeting customers in the home while conducting home walk thru
Reviews all requested services with the customer in order to ensure understanding and agreement.
Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns.
Provide customer education regarding product and service usage.
Cleans work area upon completion of job.
Benefits:
Paid Time-Off
Paid Holiday
Company Vehicle
Cell phone
Cable specific tools
Fuel reimbursement
Medical/Dental/Vision/Life Insurance/Long Term Disability/Short Term Disability
401(k) with Company Match
Company Stock Purchase Plan
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #87146 •
tiny link cabl.co/ewPK
