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Field Operations Manager - Telecom Maintenance

Full-time Employee


Nationwide

Job Description

SUMMARY:
Manage field technicians and coordinate Power Supply maintenance spanning multiple geographies. The Field Operations Manager position requires the 100% travel to mainly central and eastern United States regions.

DUTIES AND RESPONSIBILITIES:
• Organize and schedule technicians to perform preventative maintenance on power supplies – Run rate of 100-250 power supplies per week
• Directly supervises four to eight contract technicians
• Responsible for keeping track of technician’s tasks per location for payment to tech and billing to the customer
• Gather and organize required close-out items to present to customer for payment
• Forecast and release customer-owned materials to technicians for installation; maintain inventory and material releases/records of installation
• QC work intermittently to ensure quality of our product
• Provide escalation support for technical issues in the field
• Travel required; this project is spanning many markets concentrating mostly in Central and Eastern United States. This Field OPS Manager role will focus on one geography at a time, and move on to manage the next upon completion
• Assist management in sourcing local or traveling technician resources as we enter new markets
• Ability to deal tactfully and communicate effectively, verbally or in writing, with customer contacts, vendors and internal contacts
• Performs other related duties as assigned by management

QUALIFICATIONS:
• One to three years applicable management experience strongly desired
• Experience with CATV power supplies and inverters
• Computer skills required: Inventory Software; Microsoft Office; phone-based apps, web and IP based hardware troubleshooting/programming
• Clear MVR and background check required

DETAILS AND BENEFITS:
• Full-time salaried position
• Full medical, dental and vision benefits with competitive company contributions
• 401K and PTO
• Company truck provided
• Flexible arrangements for travel, i.e. per diem etc

Contact

x x x x Canceled/Expired Listing x x x x

listed • expires
job listing #84514 • tiny link cabl.co/ev9i