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Dispatcher

Full-time Employee


Ohio

Toledo

Job Description

ACI, a QualTek company, provides a wide range of cable and internet fulfillment services to telecom providers, including installation maintenance, projects, and upgrades.


Please apply at http://www.jobs.net/j/JBGUJpkH?idpartenaire=14696
OR
Send resumes to and reference job posting ID 005062 in the subject line.


Job Description and Responsibilities :

We are seeking highly motivated individuals for providing communications and support for dispatch services and problem solving between the company and assigned customers. A tremendous emphasis is placed on follow through and a positive, up-beat attitude. Your ability to work effectively under pressure is a must.


ACI offers medical, dental, vision and medical/dependent care flexible spending accounts. We also offer additional benefits including life and disability insurance, a 401k, paid vacation & sick time.


Primary Responsibilities:

Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations per customer requests, specifications or needs.

Prepare daily work and run schedules, receive or prepare work orders and arrange for necessary repairs to restore service and schedules.

Relay work orders, messages, and information to or from work crews, supervisors and field inspectors.

Monitor personnel and/or equipment locations and utilization to coordinate service and schedules and to have real time tech status.

Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.

Determine types or amounts of equipment, vehicles, materials, or personnel required per work orders or specifications.

Other duties as assigned



Requirements :


Education:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.,


Experience:

Minimum of 3-6 months of related experience


Technical Skills:

Microsoft Office proficiency (Outlook, Excel, Word, PowerPoint)

Heavy data base entry and word processing daily in Microsoft Excel, Outlook and Adobe


Soft Skills:

Highly organized and detail orientated

Excellent data entry and scheduling skills

Ability to multi-task and work in a fast paced environment under tight deadlines

Time management skills; deadline adherence is mandatory

Must possess strong verbal and written communication skills


Physical Requirements:

Must be able to pass pre-employment screening that includes background and drug testing

Sitting at a desk for 6-8 hours a day

Working on a computer for 6-8 hours a day

May be required to work long and unpredictable hours

Must be available to work weekends



EOE

Contact


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