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Fiber Service Drop Coordination

Full-time Employee


North Carolina

Raleigh Durham

Starts

Position currently available

Pay

Company Vehicle, paid Holidays, and Benefits provided.

Qualifications

5 to 7 years experience Fiber Drop QC Inspections on residential properties. Presentable personal appearance with good customer communication skills. Drivers license.

Job Description

Provide service activation coordination services by reviewing, assigning, and coordinating fiber drop installations.

Oversee quality, monitor and report on other install vendor production.

Attend weekly production and forecast meetings with install vendors.

Address, escalate, and resolve customer requests.

Support all field operations regarding fiber drop installations.

Manage both internal and external escalations and ensure that issues are addressed and completed.

Approximately 30% in the field and 70% office.


Contact

Contact Gus Yoannon (706) 416-5930,

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