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Damage Field Investigator

Full-time Employee


Oviedo, FL


$45k-$55k/annually vehicle allowance/mileage reimbursement 401k plan PTO Holiday pay


Reliable and presentable personal vehicle with valid driver’s license and current insurance; min BI/PD 100/300/100 Proficient in MS Word, Outlook, and Excel, as well as an ability to navigate a variety of operational tasks on a computer Investigation experience Knowledge of cable industry and/or utility locate industry Flexible work schedule; all days of the week, day and evenings; hours can be 24/7. Law enforcement and/or prior investigator a plus Claims background a plus

Job Description

PRG has an immediate need for a talented, self-motivated and full-time Field Investigator for our Outside Plant Damage Recovery group. A strong sense of organization, as well as a flexible schedule, will be required due to the various responsibilities as outlined below.

On-site investigation of underground and aerial cable plant damages
Individual will learn, understand, and be able to utilize State Dig Laws and Statutes, excavator requirements, NESC standards
Develop a professional working relationship with the client, their contractors, technicians, management team and other personnel
Develop a solid working relationship with the client’s locate company and exchange investigation information
Conduct interviews on damage sites with contractors, technicians, witnesses, police, homeowners, etc.
Professionally photograph and process the damage scene to accurately portray and determine liability
Work with the client and contractors to obtain and write-up job repair costs from the damage
Compile all investigation material and submit to the local handling office via email.
Assist Claims Recovery team post-investigation
Develop and maintain monthly market reporting and lead meetings with client to review
Be available at all times as necessary to field damage calls and respond across the market
Maintain a working knowledge of the entire PRG claims process


x x x x Canceled/Expired Listing x x x x

listed • expires
job listing #81137 • tiny link