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Director of Operations

Full-time Employee


Oklahoma City

Job Description

NX Utilities, a QualTek company, is a Telecom & Utility Construction Company with a large and diverse customer base stretching from coast to coast. With a national footprint and a well-trained mobile workforce, NX Utilities has everything necessary to help wireline clients meet their construction and engineering needs.

Job Description and Responsibilities :
The Operations/Director is responsible for all NX Utilities operational activities. This position will be responsible for forecasting staff needs and hiring, statistical process control and analytical and financial reporting.

Primary Responsibilities:

Management of client relationship(s), warehouse/logistics multi -site operations, and client and operational market needs

Manage the construction, underground, and/or engineering operations and schedules of our customer’s network

Managing project and vendor management including selection, contract, and negotiation processes, production tracking and reporting, and project closeout and retainage release

Work with support staff to develop construction schedules, monitor production, and ensure adherence to customer schedule/specifications

Oversight of overall performance, quality, and production levels of assigned markets

Responsible for staffing forecast, directing, placement and replenishment of staff to meet the client’s production requirements

Develop strategies and tactics for improving operation efficiencies while improving service levels, employee retention and operational costs

Provide leadership and assume responsibility for the functional and financial control including development and management of monthly/quarterly and annual budgets

Act as a liaison to Corporate Shared Services, coordinate communication and resolutions to problems and concerns within the operations

Ensure compliance with established policies and procedures and maintains effective internal control

All other duties as required

Requirements :

Bachelor’s degree in construction management or similar field or 5-10 years industry experience preferred and/or training; or equivalent combination of education and experience


Experience in forecasting and budgeting

5 to 10 years of Operations Management experience; specifically, management of large scale OSP projects

Proven experience coordinating work schedules in a dynamic environment to meet intermediateand completion milestones

Extensive knowledge of the cable and telecommunications industry including experience with underground utilities, placement and routing of those types of utilities/fiber optic, and cable tv pathways/ aerial and MDU

Technical Skills:

Knowledge of network drawings, route maps and scopes of work interpreting fiber test results and auditing projects for compliance with scopes of work

Proficient in Microsoft office products

Soft Skills:

Highly organized and detail orientated

Flexibility and the ability to thrive in a fast-paced environment

Above average decision making and problem solving skills

Leadership and negotiation, conflict management, analytical and problem solving capabilities, and strong customer orientation

Strong business minded consultative approach with focus on profitability and margin

Strong financial understanding; ability to interpret project financial indicators and use them as part of the decision making process

Skill in mentoring and training employees with varying educational backgrounds and aptitudes

Excellent interpersonal and customer service skills

Physical Requirements:

Must be able to pass pre-employment screening that includes background and drug testing

Individuals must have a valid driver’s license and driving record meeting the company policy conditions

Travel up to 100% of the time, including short notice travel. Travel may include local site travel or national travel depending on training needs

Sitting at a desk for 6-8 hours a day

Working on a computer for 6-8 hours a day



x x x x Canceled/Expired Listing x x x x

listed • expires
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