OSP Utility Damage Field Investgator
Full-time Employee
Iowa
Des Moines, Iowa
Starts
As soon as possible.
Job Description
We have an immediate need for a talented, self-motivated and full-time Field Investigator for our Outside Plant Damage Recovery Group. A strong sense of organization as well as a flexible schedule will be required due to the various responsibilities as outlined below.
Responsibilities:
•On-site investigation of underground and aerial cable plant damages
•Individual will learn, understand, and be able to utilize State Dig Laws and Statutes, excavator requirements, NESC standards
•Develop a professional working relationship with the client, their contractors, technicians, management team and other personnel
•Develop a solid working relationship with the client's locate company and exchange investigation information
•Conduct interviews on damage sites with contractors, technicians, witnesses, police, homeowners, etc.
•Professionally photograph and process the damage scene to accurately portray and determine liability
•Work with the client and contractors to obtain and write-up job repair costs from the damage
•Compile all investigation material and submit to the local handling office via email.
•Assist Claims Recovery team post-investigation
•Develop and maintain monthly market reporting and lead meetings with client to review
•Be available at all times as necessary to field damage calls and respond across the market
•Maintain a working knowledge of the entire PRG claims process
Qualifications:
KNOWLEDGE, SKILLS & EXPERIENCE
•Reliable and presentable personal vehicle with valid driver's license and current insurance; min BI/PD 100/300/100
•Proficient in MS Word, Outlook, and Excel, as well as an ability to navigate a variety of operational tasks on a computer
•Investigation experience
•Knowledge of cable industry and/or utility locate industry
•Flexible work schedule; all days of the week, day and evenings; hours can be 24/7.
Claims background a plus
Compensation & Benefits
•Salaried position $40K-55K
•PTO & Holiday Pay
•Mileage reimbursement
•401K options
•Medical dental, & vision insurance
Responsibilities:
•On-site investigation of underground and aerial cable plant damages
•Individual will learn, understand, and be able to utilize State Dig Laws and Statutes, excavator requirements, NESC standards
•Develop a professional working relationship with the client, their contractors, technicians, management team and other personnel
•Develop a solid working relationship with the client's locate company and exchange investigation information
•Conduct interviews on damage sites with contractors, technicians, witnesses, police, homeowners, etc.
•Professionally photograph and process the damage scene to accurately portray and determine liability
•Work with the client and contractors to obtain and write-up job repair costs from the damage
•Compile all investigation material and submit to the local handling office via email.
•Assist Claims Recovery team post-investigation
•Develop and maintain monthly market reporting and lead meetings with client to review
•Be available at all times as necessary to field damage calls and respond across the market
•Maintain a working knowledge of the entire PRG claims process
Qualifications:
KNOWLEDGE, SKILLS & EXPERIENCE
•Reliable and presentable personal vehicle with valid driver's license and current insurance; min BI/PD 100/300/100
•Proficient in MS Word, Outlook, and Excel, as well as an ability to navigate a variety of operational tasks on a computer
•Investigation experience
•Knowledge of cable industry and/or utility locate industry
•Flexible work schedule; all days of the week, day and evenings; hours can be 24/7.
Claims background a plus
Compensation & Benefits
•Salaried position $40K-55K
•PTO & Holiday Pay
•Mileage reimbursement
•401K options
•Medical dental, & vision insurance
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #58813 •
tiny link cabl.co/epsL
