Cable Retention Specialist - Madison Heights, MI
Full-time Employee
Michigan
Madison Heights, MI
Pay
COMPENSATION:
• Paid training program
• Hourly base rate plus commissions, averaging $600 - $800 per week
• Weekly fuel & Mobile Devise allowance
• Health Benefits –Medical, Dental, Vision & Life
• Vacation, Sick, Holiday, Supplemental Life, 401(k)
Qualifications
REQUIREMENTS
• Excellent customer service and time managing skills
• Working knowledge of mobile technology, preferred
• Valid driver’s license, car insurance, and vehicle registration without restrictions
• Must pass a criminal background check, MVR, and drug screen upon consideration of employment
• Must use personal vehicle
• Must use personal smart phone capable of running our Open Door application (iPhone 4s or above; Android 3.2.1 or above)
• Must work evening and weekend hours
Other Requirements
RESPONSIBILITIES
• Use Open Door application and make direct contact with customers
• Recover cable premise equipment from customers’ residence
• Convey order electronically to internal or client back-office teams for order provisioning, tracking, and completion
• Meet standardized goals and objectives as established by the management team
• Represent client in a professional and positive manner in all situations
• Adhere to FDCPA/Federal/state/city laws/provisions, as defined in training/FDCPA
Job Description
ABOUT REALTIME RESULTS Realtime Results provides field collection and customer retention services for multiple cable operators in 13 states. At the heart of the organization lies innovative technology which includes the Open Door Solution, a powerful mobile software platform that ties field sales and service teams to back-office operations. Realtime Results is a Drug Free Workplace.
ABOUT THE POSITION We are seeking self-motivated, full-time candidates with strong sales and customer service backgrounds to recover cable equipment from former WOW! subscribers in the Madison Heights, MI region.
RESPONSIBILITIES
• Receive assigned leads through Open Door application and make direct contact with customers
• Recover cable premise equipment from customers’ residence
• Convey order electronically to internal or client back-office teams for order provisioning, tracking, and completion
• Meet standardized goals and objectives as established by the management team
• Represent client in a professional and positive manner in all situations
• Adhere to FDCPA/Federal/state/city laws/provisions, as defined in training/FDCPA testing
REQUIREMENTS
• Excellent customer service and time managing skills
• Working knowledge of mobile technology, preferred
• Valid driver’s license, car insurance, and vehicle registration without restrictions
• Must pass a criminal background check, MVR, and drug screen upon consideration of employment
• Must use personal vehicle
• Must use personal smart phone capable of running our Open Door application (iPhone 4s or above; Android 3.2.1 or above)
• Must work evening and weekend hours
COMPENSATION:
• Paid training program
• Hourly base rate plus commissions, averaging $600 - $800 per week
• Weekly fuel allowance for use of personal vehicle
• Mobile device allowance for use of personal phone
• Health Benefits –Medical, Dental, Vision & Life
• Additional benefits – Supplemental Life, 401(k)
• Paid time off – Vacation, Sick & Personal
To learn more about Realtime Results and our Open Door Solution, please visit and
EEO STATEMENT Realtime Results, LLC is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability, sexual orientation, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
ABOUT THE POSITION We are seeking self-motivated, full-time candidates with strong sales and customer service backgrounds to recover cable equipment from former WOW! subscribers in the Madison Heights, MI region.
RESPONSIBILITIES
• Receive assigned leads through Open Door application and make direct contact with customers
• Recover cable premise equipment from customers’ residence
• Convey order electronically to internal or client back-office teams for order provisioning, tracking, and completion
• Meet standardized goals and objectives as established by the management team
• Represent client in a professional and positive manner in all situations
• Adhere to FDCPA/Federal/state/city laws/provisions, as defined in training/FDCPA testing
REQUIREMENTS
• Excellent customer service and time managing skills
• Working knowledge of mobile technology, preferred
• Valid driver’s license, car insurance, and vehicle registration without restrictions
• Must pass a criminal background check, MVR, and drug screen upon consideration of employment
• Must use personal vehicle
• Must use personal smart phone capable of running our Open Door application (iPhone 4s or above; Android 3.2.1 or above)
• Must work evening and weekend hours
COMPENSATION:
• Paid training program
• Hourly base rate plus commissions, averaging $600 - $800 per week
• Weekly fuel allowance for use of personal vehicle
• Mobile device allowance for use of personal phone
• Health Benefits –Medical, Dental, Vision & Life
• Additional benefits – Supplemental Life, 401(k)
• Paid time off – Vacation, Sick & Personal
To learn more about Realtime Results and our Open Door Solution, please visit and
EEO STATEMENT Realtime Results, LLC is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability, sexual orientation, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #56627 •
tiny link cabl.co/eoTv
