Supervisor, Technical Field Operations

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High school diploma or equivalent – required Associate Degree – preferred 5 years practical related work experience – required Previous supervisory experience – preferred Specialized CATV courses through various providers of CATV training – preferred Microsoft Office experience – preferred AutoCAD/Trueview experience – preferred

Core Competencies Agile – embraces change; adaptable and flexible; sense of urgency; Accountable – See it, Own it, Solve it, Do it; Hold each other accountable; Collaborative – Teamwork, Proactive knowledge sharing, Constructive Conflict; Customer Focused – External/Internal; Creates the exceptional customer experience; demonstrates a sales and service mentality; Innovative – uses critical thinking; Creativity; Continuous learning; Challenges the status quo. We offer a top-notch compensation an

Buckeye CableSystem is looking for a qualified candidate for Supervisor, Technical Field Operations. The Supervisor, Technical Field Operations, is responsible for quality and completion of Preventative Maintenance, Proof of Performance Testing, Cumulative Leakage Index and scheduled services calls (CATV, Modem and B-Tel) within allotted time frames and within budget. The Supervisor, Technical Field Operations, is responsible to oversee the quality of electronic and optical signals, physical repairs and maintenance in areas served by Buckeye CableSystem / Buckeye Telesystem by overseeing technicians using meters and other test equipment common to CATV/Fiber work. The Supervisor, Technical Field Operations, interfaces with the Operations Support Center and Network Operations Center for daily work scheduling, service call issuing and completion, system maintenance and call escalations. The Supervisor, Technical Field Operations, is responsible for creating and implementing Key Indicator Reports for monitoring company performance. The Supervisor, Technical Field Operations, is responsible for regularly scheduling and meeting with Technical Field Operations personnel providing information, feedback and support.

x x x x Canceled/Expired Listing x x x x

listed 03.30.16 • expires 06.28.16