Director of Operations
Full-time Employee
Texas
Houston
Job Description
Summary
The Director of Operations will be responsible for forecasting staff needs and hiring, statistical process control and analytical and financial reporting.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Management of client relationship, warehouse/logistics multi site operations, and client and operations market needs
• Manage the construction and engineering operations and schedules of our customer's fiber OSP/ISP FTTH network
• Work with support staff to develop construction schedules, monitor production, and ensure adherence to customer schedule/specifications
• Responsible for staffing forecast, directing, placement and replenishment of staff to meet the client's production requirements
• Management of in house production employees quality and production levels
• Develop strategies and tactics for improving operation efficiencies while improving service levels, employee retention and operational costs
• Provide leadership and assume responsibility for the functional and financial control including development and management of monthly/quarterly and annual budgets
• Ensures compliance with established policies and procedures and maintains effective internal control
• Act as a liaison to Corporate Shared Services, coordinate communication and resolutions to problems and concerns within the operations
• Directly supervises project managers, construction managers and office staff
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Requirements :
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• At least 5 to 10 years of Operations Management experience; managing large, highly-complex, OSP/ISP FTTH projects
• Well developed management skills
• Experience coordinating work schedules in a dynamic environment to meet intermediate
and completion milestones
• Experience managing OSP/ISP construction and vendor management including selection, contract, and negotiation processes, production tracking and reporting, and project closeout and retainage release
• Knowledge of network drawings, route maps and scopes of work interpreting fiber test results and auditing projects for compliance with scopes of work
• Robust knowledge of inside and outside plant fiber optic network infrastructure, engineering design and construction, and the ability to work cross-functionally to design and build scalable construction, installation and support processes
• Proven ability to motivate personnel in order to balance profitability and growth
• Must have strong oral and written communication skills
• Experience with acquisitions and integration a plus
• Excellent problem solving skills
• Must possess exceptional analytical skills, a high level of attention to detail
• Extensive knowledge of the cable and telecommunications industry
• Proficient in Microsoft Office (Outlook, Word, Excel, etc.)
• Construction accounting experience preferred
• Ability to travel, as required
Education and/or Experience
BS in Construction Management preferred or equivalent; or five to ten years related experience and/or training; or equivalent combination of education and experience.
The Director of Operations will be responsible for forecasting staff needs and hiring, statistical process control and analytical and financial reporting.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Management of client relationship, warehouse/logistics multi site operations, and client and operations market needs
• Manage the construction and engineering operations and schedules of our customer's fiber OSP/ISP FTTH network
• Work with support staff to develop construction schedules, monitor production, and ensure adherence to customer schedule/specifications
• Responsible for staffing forecast, directing, placement and replenishment of staff to meet the client's production requirements
• Management of in house production employees quality and production levels
• Develop strategies and tactics for improving operation efficiencies while improving service levels, employee retention and operational costs
• Provide leadership and assume responsibility for the functional and financial control including development and management of monthly/quarterly and annual budgets
• Ensures compliance with established policies and procedures and maintains effective internal control
• Act as a liaison to Corporate Shared Services, coordinate communication and resolutions to problems and concerns within the operations
• Directly supervises project managers, construction managers and office staff
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Requirements :
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• At least 5 to 10 years of Operations Management experience; managing large, highly-complex, OSP/ISP FTTH projects
• Well developed management skills
• Experience coordinating work schedules in a dynamic environment to meet intermediate
and completion milestones
• Experience managing OSP/ISP construction and vendor management including selection, contract, and negotiation processes, production tracking and reporting, and project closeout and retainage release
• Knowledge of network drawings, route maps and scopes of work interpreting fiber test results and auditing projects for compliance with scopes of work
• Robust knowledge of inside and outside plant fiber optic network infrastructure, engineering design and construction, and the ability to work cross-functionally to design and build scalable construction, installation and support processes
• Proven ability to motivate personnel in order to balance profitability and growth
• Must have strong oral and written communication skills
• Experience with acquisitions and integration a plus
• Excellent problem solving skills
• Must possess exceptional analytical skills, a high level of attention to detail
• Extensive knowledge of the cable and telecommunications industry
• Proficient in Microsoft Office (Outlook, Word, Excel, etc.)
• Construction accounting experience preferred
• Ability to travel, as required
Education and/or Experience
BS in Construction Management preferred or equivalent; or five to ten years related experience and/or training; or equivalent combination of education and experience.
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #54282 •
tiny link cabl.co/eohG
