Satellite Technician – Directv / Exede Installer

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Must meet DIRECTV state-specific minimum age requirement High school diploma or equivalent required Must possess a valid driver’s license in the primary state of residence Must be able to work full time, up to and including six days a week; which may include nights, weekends, and holidays, as required Must be able to obtain all necessary certifications, including SBCA, Service, SWiM, and Ka/Ku, as required SBCA and/or other industry certifications preferred Six months experience in Satellite

Must be able to lift up to 75 pounds and climb ladders up to 40 feet in length Must be able to work in tight spaces, including attics and crawl spaces Must be able to work outside in extreme weather conditions, including precipitation and temperature variations Must be able to stand for extended periods of time An essential duty of the position of Technician is to install satellite dishes with the use of a ladder on customers homes.

Installs and programs equipment
Troubleshoots, diagnoses, repairs, replaces, and upgrades components
Checks satellite TV systems for correct functionality and optimal performance
Maintains accurate installation, service, and inventory records
Ensures adequate supply levels by inventorying stock and communicating needs to warehouse
Treats customers with respect, courtesy, and professionalism at all times
Coordinates schedules with customers
Listens to descriptions of problems, answering questions, and resolving issues
Communicates the wiring plan and equipment lay-out with customer prior to the installation
Educates customers by conveying verbal information clearly and concisely
Follows industry codes, regulations, and standards
Adheres to policies and procedures while working autonomously
Maintains a safe work environment by following safe practices and adhering to safety policies, including
practicing safe driving techniques
Acquires and applies information needed for prompt decision making
Refers to and interprets schematics, manuals, and manufacturer's instructions
Updates and improves job knowledge by participating in educational opportunities, reading technical
publications, and participating in on-going technical training
Supports co-workers and builds positive working relationships with all team members
Meets or exceeds performance goals and quality standards
Meets or exceeds productivity standards by prioritizing tasks and working efficiently
Other duties as assigned

x x x x Canceled/Expired Listing x x x x

listed 05.31.15 • expires 08.29.15