JOB FAIR - TECHNICIAN AND MANAGEMENT POSITIONS
Full-time Employee
Tennessee
1423 Elm Hill Pike, Nashville TN 37210 615-678-8795
Starts
IMMEDIATE
Pay
Depends on experience.
Qualifications
Specific qualifications vary for Technician and Management positions. Details available at Job Fair. General qualifications include: EDUCATION: High school graduate or equivalent EXPERIENCE AND BACKGROUND: Some computer experience preferred but not required. Extensive Background Check. Pre-employment Drug test. Cable experience preferred but not required.
Other Requirements
OTHER QUALIFICATIONS: Ability to communicate verbally in the English language. Excellent customer relation skills.Valid Driver's License.
Job Description
TECHNICIAN ESSENTIAL FUNCTIONS:
Installing and/or repairing cable TV and High Speed Data or Digital Services inside and outside of residential and commercial customers.
Performs upgrades, downgrades, pre-wiring and dwelling installations.
Install drops, outlets, converters, cable modems, digital terminals and other cable system devices.
Measuring, recording and determining cable signals
Troubleshooting problems.
Maintaining, securing and accounting for equipment inventories.
Preparing regular, accurate, legible and timely cable system records.
TECHNICIAN ABILITIES, SKILLS & KNOWLEDGE:
Ability to carry, climb, and maneuver an 80-pound, 28-foot extension ladder.
Work with hand and power tools.
Work outdoors in all types of weather conditions.
Complete a quality installation every time.
Present a positive, professional, and courteous image to our customers
Accurately complete essential paperwork.
Have a strong work ethic relating to quality and attendance.
SUPERVISOR Responsibilities include:
* Be the owner of all (KPI) key performance indicators (trouble call to new install, customer satisfaction survey, missed/late, completion, productivity, QC rates, disconnects in error, audit h/p and conversion rates) for all personnel to support best in class customer service and achieve new subscriber target.
* Manage key components of workflow review and problem solving with a goal of maximizing the effectiveness of the outsourced partners by preparing and accounting for activities which impact our customers. Ensure that all field personnel are properly trained in all products as well as methods and procedures. Gather business critical and customer impacting information.
*Demonstrate facilitative leadership abilities working in a fast-paced, constantly changing environment while maintaining a high level of employee satisfaction. Professional appearance and attitude; shows a strong ability to multi-task. Works well with others as well as independently.
* Excellent analytical skills, proven communication skills, problem solving aptitude, trouble-shooting, and organizational skills are all required for this position.
EOE
Installing and/or repairing cable TV and High Speed Data or Digital Services inside and outside of residential and commercial customers.
Performs upgrades, downgrades, pre-wiring and dwelling installations.
Install drops, outlets, converters, cable modems, digital terminals and other cable system devices.
Measuring, recording and determining cable signals
Troubleshooting problems.
Maintaining, securing and accounting for equipment inventories.
Preparing regular, accurate, legible and timely cable system records.
TECHNICIAN ABILITIES, SKILLS & KNOWLEDGE:
Ability to carry, climb, and maneuver an 80-pound, 28-foot extension ladder.
Work with hand and power tools.
Work outdoors in all types of weather conditions.
Complete a quality installation every time.
Present a positive, professional, and courteous image to our customers
Accurately complete essential paperwork.
Have a strong work ethic relating to quality and attendance.
SUPERVISOR Responsibilities include:
* Be the owner of all (KPI) key performance indicators (trouble call to new install, customer satisfaction survey, missed/late, completion, productivity, QC rates, disconnects in error, audit h/p and conversion rates) for all personnel to support best in class customer service and achieve new subscriber target.
* Manage key components of workflow review and problem solving with a goal of maximizing the effectiveness of the outsourced partners by preparing and accounting for activities which impact our customers. Ensure that all field personnel are properly trained in all products as well as methods and procedures. Gather business critical and customer impacting information.
*Demonstrate facilitative leadership abilities working in a fast-paced, constantly changing environment while maintaining a high level of employee satisfaction. Professional appearance and attitude; shows a strong ability to multi-task. Works well with others as well as independently.
* Excellent analytical skills, proven communication skills, problem solving aptitude, trouble-shooting, and organizational skills are all required for this position.
EOE
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #48927 •
tiny link cabl.co/emTj
