Operations Manager Nashville TN
Full-time Employee
Tennessee
Nashville Tennessee
Starts
ASAP
Pay
Based on Experience
Qualifications
EDUCATION:
High School diploma
EXPERIENCE AND BACKGROUND:
5 years experience in the telecommunication industry - Broadband preferred
Proficiency in MS Office-Word, PowerPoint, Excel a must
Excellent organization
Time management skills
Other Requirements
OTHER QUALIFICATIONS:
Ability to communicate verbally in the English language
Excellent customer relation skills
Job Description
TriWire Engineering Solutions is a telecommunications installation contractor specializing in voice, internet and television cable servicing Cablevision, Charter, Comcast, Cox Communication, and Metrocast. We currently have over 1000 employees in 13 states and 26 locations.
We offer an exciting, challenging and dynamic work environment with paid holidays, 6 paid personal days per year, vacation, health and dental plans, and Gym reimbursement program.
The Operations Manager (OM) is responsible for the Revenue, Profitability, and Day-to-Day technical operations of the local market. The OM must have experience in understanding cable, voice and internet installation, and have a general understanding of dispatch, routing jobs, and customer service.
This individual must demonstrate the ability to work in a fast paced environment, have excellent communication skills (verbal and written), and be capable of effective problem solving.
Responsibilities include:
Interfacing with the client to assure that customer specifications and quality metrics are being achieved.
Acquiring new business development opportunities with the client to assure growth in the local market
Assuring favorable profitability of the local market
Supervising Field Managers, Field Supervisors, and office staff to assure that proper time and attendance, routing, billing and dispatch interfaces of field technicians are properly performed
Being a business partner of the Quality Assurance manager to assure that technicians are properly on-boarded in a timely manner and effectively trained to perform technical responsibilities
Working closely with the Quality Assurance Manager to make sure that safety policies and procedures are being followed, including chairing the safety committee, and assuring that safety training is being conducted
We offer an exciting, challenging and dynamic work environment with paid holidays, 6 paid personal days per year, vacation, health and dental plans, and Gym reimbursement program.
The Operations Manager (OM) is responsible for the Revenue, Profitability, and Day-to-Day technical operations of the local market. The OM must have experience in understanding cable, voice and internet installation, and have a general understanding of dispatch, routing jobs, and customer service.
This individual must demonstrate the ability to work in a fast paced environment, have excellent communication skills (verbal and written), and be capable of effective problem solving.
Responsibilities include:
Interfacing with the client to assure that customer specifications and quality metrics are being achieved.
Acquiring new business development opportunities with the client to assure growth in the local market
Assuring favorable profitability of the local market
Supervising Field Managers, Field Supervisors, and office staff to assure that proper time and attendance, routing, billing and dispatch interfaces of field technicians are properly performed
Being a business partner of the Quality Assurance manager to assure that technicians are properly on-boarded in a timely manner and effectively trained to perform technical responsibilities
Working closely with the Quality Assurance Manager to make sure that safety policies and procedures are being followed, including chairing the safety committee, and assuring that safety training is being conducted
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #47186 •
tiny link cabl.co/emre
