Management Opportunity for right candidate
Independent Contractor
Virginia
Dale City
Starts
We are opening our New office in January
Pay
Pay rate will be set rate per every work order closed under your technicians Our site Managers are considered a managing partner and we work closely with them to ensure their success. Please contact us today to discuss this great opportunity
Qualifications
We're Looking for Great People who:
Are comfortable with Managing People
Computer skills.
Are able to Multi-Task
Can handle Record-keeping requirements
Can provide outstanding and award-winning Customer Service and
Are able to pay Attention to Detail.
Understand the role of prioritizing to drive task and project completion.
o Able to motivate people.
Other Requirements
To be Successful in this position you must:
Be a great communicator, both verbally and written.
Be able to test negative on a pre-employment drug test.
Meet our criminal background screening criteria.
Have management experience.Have experience in the Satellite Industry
Job Description
Local Site Manger needed for Directv Installation office
Duties:
Monitor and manage subcontractor Productivity within the assigned market to ensure compliance with policies and procedures.
Monitor and manage non-responders, repeat services calls, multiple rescheduled appointments and past open work orders.
Communicate daily with the Warehouse Manager to ensure that the proper equipment is available for installation needs.
Monitor daily technician productivity data and utilize to schedule contractors , manage resources, and reward/counsel contractors for productivity.
Management and control of On-Time Guarantee (OTG), Office of the President (OOP) issues, Average Daily Time to Complete (ADTC) and Average Daily Time to Resolve (ADTR).
Work closely with Local management partners and supervisors to ensure compliance with all policies and procedures.
Assist with coordination of corrective actions.
Coordinate with Operations staff, as needed, during building and weather-related emergencies.
Incorporates principles of teamwork with all organizational levels in the resolution, completion and follow-up of various responsibilities; coach and mentor contractors with varying levels of experience
Responsible for supervisory functions; manage the counseling process by monitoring contractor productivity, and other performance markers
Participate in contractor evaluations making recommendations for improvement.
Ensure that contractors have the appropriate training required to be successful in their roles.
Ensure all new contractors are equipped with the proper tools, name tags, identification, uniforms, shoes and communication devices. Verify all current technicians are equipped with the same.
Perform Quality Inspections on a consistent basis and within the guidelines. Train, and/or up train employees on the standards of installation and service. Bring jobs up to specifications, if needed.
Provide continuous training for defensive driving and other safety related issues.
Submit and resolve all damage claims, to include negotiations with customers, filing reports, submitting check requests, obtaining release forms and submitted payroll deductions for the parties at fault.
Participate in operational meetings in order to promote communication and morale..
Perform other projects and/or tasks as assigned and/or needed.
This position takes a perfect combination of skills including management, communication, computer skills, and communications. This position interacts directly with our field technicians to ensure they are successful. In this fast paced role, you interact with multiple people from customers to installation professionals to ensure service excellence.
Qualifications
Required Skills:
We're Looking for Great People who:
are comfortable with Managing People
are able to Multi-Task
can handle Record-keeping requirements
can provide outstanding and award-winning Customer Service and
are able to pay Attention to Detail.
Understand the role of prioritizing to drive task and project completion.
Required Experience:
To be Successful in this position you must:
Be a great communicator, both verbally and written.
Be able to provide amazing customer service
Be able to test negative on a pre-employment drug test.
Meet criminal background screening criteria.
Please email us your current resume for consideration
Duties:
Monitor and manage subcontractor Productivity within the assigned market to ensure compliance with policies and procedures.
Monitor and manage non-responders, repeat services calls, multiple rescheduled appointments and past open work orders.
Communicate daily with the Warehouse Manager to ensure that the proper equipment is available for installation needs.
Monitor daily technician productivity data and utilize to schedule contractors , manage resources, and reward/counsel contractors for productivity.
Management and control of On-Time Guarantee (OTG), Office of the President (OOP) issues, Average Daily Time to Complete (ADTC) and Average Daily Time to Resolve (ADTR).
Work closely with Local management partners and supervisors to ensure compliance with all policies and procedures.
Assist with coordination of corrective actions.
Coordinate with Operations staff, as needed, during building and weather-related emergencies.
Incorporates principles of teamwork with all organizational levels in the resolution, completion and follow-up of various responsibilities; coach and mentor contractors with varying levels of experience
Responsible for supervisory functions; manage the counseling process by monitoring contractor productivity, and other performance markers
Participate in contractor evaluations making recommendations for improvement.
Ensure that contractors have the appropriate training required to be successful in their roles.
Ensure all new contractors are equipped with the proper tools, name tags, identification, uniforms, shoes and communication devices. Verify all current technicians are equipped with the same.
Perform Quality Inspections on a consistent basis and within the guidelines. Train, and/or up train employees on the standards of installation and service. Bring jobs up to specifications, if needed.
Provide continuous training for defensive driving and other safety related issues.
Submit and resolve all damage claims, to include negotiations with customers, filing reports, submitting check requests, obtaining release forms and submitted payroll deductions for the parties at fault.
Participate in operational meetings in order to promote communication and morale..
Perform other projects and/or tasks as assigned and/or needed.
This position takes a perfect combination of skills including management, communication, computer skills, and communications. This position interacts directly with our field technicians to ensure they are successful. In this fast paced role, you interact with multiple people from customers to installation professionals to ensure service excellence.
Qualifications
Required Skills:
We're Looking for Great People who:
are comfortable with Managing People
are able to Multi-Task
can handle Record-keeping requirements
can provide outstanding and award-winning Customer Service and
are able to pay Attention to Detail.
Understand the role of prioritizing to drive task and project completion.
Required Experience:
To be Successful in this position you must:
Be a great communicator, both verbally and written.
Be able to provide amazing customer service
Be able to test negative on a pre-employment drug test.
Meet criminal background screening criteria.
Please email us your current resume for consideration
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #42316 •
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