Operations Manager
Full-time Employee
New York
The Bronx
Starts
January
Pay
Salary commensurate with experience. Salary will be discussed during interview. Please include salary requirements and/or salary history with resume.
Qualifications
-Candidates must have previous experience working within the cable, satellite or telecommunications environment.
-Must have at least 5 years + previous relevant management experience.
-Ideal applicants will have previous installation or technical experience.
-Ideal applicants will have previous experience working either as a contractor in this industry or working with contractors in an in-house role.
-Candidates must have a strong work ethic and ability to work a 6 day work week when necessary
Job Description
Strong, stable company with national presence is actively seeking to add an Operations Manager to our New York market in the Bronx.
This position has many facets and other duties as assigned. However, we have identified the following core responsibilities:
PRIMARY DUTIES
-Manage the day to day operations of the business, maintaining compliance with all required laws and company requirements.
-Aggressively work with technicians and in-house staff to maintain the highest level of service to our customers.
-Create and execute a plan to work with technicians to maintain compliance with both company and customer performance requirements including, but not limited to: Service on Install %, Service on Service %, On Time %, Completion % etc. This piece is a critical component of this job.
-Address and guide safety and training programs.
-Assist the company in growing the business.
-Work closely with MSO to insure full client satisfaction with services.
-Address day to day issues and problems with urgency.
-Assist in keeping turnover rate low by maintaining a well functioning team with high employee satisfaction.
-Use basic accounting and business principles to keep business profitable and lean.
-Oversee warehouse procedures to ensure minimal equipment loss.
-Oversee fleet manager to ensure proper use and maintenance of company vehicles.
-Oversee dispatch team.
This position has many facets and other duties as assigned. However, we have identified the following core responsibilities:
PRIMARY DUTIES
-Manage the day to day operations of the business, maintaining compliance with all required laws and company requirements.
-Aggressively work with technicians and in-house staff to maintain the highest level of service to our customers.
-Create and execute a plan to work with technicians to maintain compliance with both company and customer performance requirements including, but not limited to: Service on Install %, Service on Service %, On Time %, Completion % etc. This piece is a critical component of this job.
-Address and guide safety and training programs.
-Assist the company in growing the business.
-Work closely with MSO to insure full client satisfaction with services.
-Address day to day issues and problems with urgency.
-Assist in keeping turnover rate low by maintaining a well functioning team with high employee satisfaction.
-Use basic accounting and business principles to keep business profitable and lean.
-Oversee warehouse procedures to ensure minimal equipment loss.
-Oversee fleet manager to ensure proper use and maintenance of company vehicles.
-Oversee dispatch team.
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #42227 •
tiny link cabl.co/ek9f
