Claims Specialist - Charlotte, NC
Full-time Employee
North Carolina
Job Description
Title Claims Specialist
Categories
Salary $14-16/ hour + commission structure
Location Charlotte, NC
Job Information MAIN RESPONSIBILITIES
We have an immediate need for a talented, self-motivated and full-time Claims Specialist for our Outside Plant Damage Recovery group in Charlotte, NC. A strong sense of organization, advanced writing and exceptional communication skills will be required due to the various responsibilities as outlined below.
• Recovery of repair costs on third-party CATV damages across multiple states
• Individual will learn, understand, and be able to utilize state dig laws and statutes for North Carolina as well as other states, 811 excavator requirements, NESC standards, CGA guidelines, etc.
• Develop a professional working relationship with the client, on-site field investigators, technicians, management team and other personnel
• Develop a solid working relationship with the client’s locate company and their claims coordinators and management
• Achieve monthly and quarterly recovery targets set by the department
• Learn the functionality of the company’s Claims Database Tool and enter all notes and documentation within the tool throughout the recovery process
• Resolve and negotiate claims recovery via phone, email, letter and other means of communication
• Be able to support claims investigation packages with photographs, narratives, job costs, site sketches, locate tickets and other components provided to you from the field investigator and visualize and understand the damage scene to accurately defend liability
• Work directly with liable parties’ insurance provider to defend claims and negotiate settlements
• Work directly with claims departments and management of liable parties from small businesses to large corporations to municipalities
• Communicate with the field investigator for post-claim submittal needs
• Attend weekly department meetings to discuss individual and team recovery numbers and goals
• Maintain a working knowledge of the entire PRG claims process
KNOWLEDGE, SKILLS & EXPERIENCE
• Proficient in MS Word, Outlook, and Excel, as well as an ability to navigate a variety of operational tasks on a computer
• Minimum 3-5 years of claims recovery and/or insurance industry experience
• Knowledge of insurance claims negotiation and settlement process
• Knowledge of cable industry and/or utility locate industry
• Exceptional writing and communication skills, with a heavy focus on phone and email
Categories
Salary $14-16/ hour + commission structure
Location Charlotte, NC
Job Information MAIN RESPONSIBILITIES
We have an immediate need for a talented, self-motivated and full-time Claims Specialist for our Outside Plant Damage Recovery group in Charlotte, NC. A strong sense of organization, advanced writing and exceptional communication skills will be required due to the various responsibilities as outlined below.
• Recovery of repair costs on third-party CATV damages across multiple states
• Individual will learn, understand, and be able to utilize state dig laws and statutes for North Carolina as well as other states, 811 excavator requirements, NESC standards, CGA guidelines, etc.
• Develop a professional working relationship with the client, on-site field investigators, technicians, management team and other personnel
• Develop a solid working relationship with the client’s locate company and their claims coordinators and management
• Achieve monthly and quarterly recovery targets set by the department
• Learn the functionality of the company’s Claims Database Tool and enter all notes and documentation within the tool throughout the recovery process
• Resolve and negotiate claims recovery via phone, email, letter and other means of communication
• Be able to support claims investigation packages with photographs, narratives, job costs, site sketches, locate tickets and other components provided to you from the field investigator and visualize and understand the damage scene to accurately defend liability
• Work directly with liable parties’ insurance provider to defend claims and negotiate settlements
• Work directly with claims departments and management of liable parties from small businesses to large corporations to municipalities
• Communicate with the field investigator for post-claim submittal needs
• Attend weekly department meetings to discuss individual and team recovery numbers and goals
• Maintain a working knowledge of the entire PRG claims process
KNOWLEDGE, SKILLS & EXPERIENCE
• Proficient in MS Word, Outlook, and Excel, as well as an ability to navigate a variety of operational tasks on a computer
• Minimum 3-5 years of claims recovery and/or insurance industry experience
• Knowledge of insurance claims negotiation and settlement process
• Knowledge of cable industry and/or utility locate industry
• Exceptional writing and communication skills, with a heavy focus on phone and email
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #41082 •
tiny link cabl.co/ekQM
