Cable Installation Techs Needed
Full-time Employee
Oklahoma
Recognized by Forbes Magazine a as one of the fastest growing cities in America, Stillwater Oklahoma
Starts
Immediately
Pay
$13-17/hour depending upon experience, plus sales commission, complementary services package, company truck,tools,uniforms,gas, top line full time benefits package. Sign on bonus of $1000 paid after completion of 90 days satisfactory employment.
Qualifications
Experience with broadband cable installation and telecomm. Prefer industry certifications but not a pre-requisite. Positive attitude, customer centric personality, and willingness to educate and offer products while in the home to achieve goals. Strong problem solving capabilities.
Other Requirements
Ability to work in outside conditions, lifting of heavy ladders, ability to climb poles and work in tight spaces when necessary. Sometimes long hours and may work weekends as well.
Job Description
INSTALLER TECHNICIAN
SuddenLink Communications, a growing company providing cable television, high speed internet, and digital telephone service, is seeking an Installer Technician for the Stillwater OK area.
JOB SUMMARY
Under supervision, performs basic installations, disconnects, reconnects, and service changes for residential and business customers for Suddenlink Communication services. Perform basic troubleshooting from tap to customer’s electronic devices. Educate customers regarding their existing and new services, inform them about other Suddenlink services, and propose solutions to customer problems. Describe the advantages of and sell additional Suddenlink services to customers. Work outside on customer’s premises or within customer’s home.
ESSENTIAL FUNCTIONS OF THE POSITION
• Plans daily route, requisitions equipment and supplies, and stocks vehicle; maintains company truck.
• Determines customer’s current service levels, inquiries into customer preferences and needs, and recommends company service upgrades or additional products.
• Resolve customer complaints.
• Installs, tests, and troubleshoots Suddenlink services from tap to TV.
• Use small hand tools, power tools, meters, and other test equipment.
• Educate customers in the use of installed products.
• Explain waivers, agreements, customer release forms, charges and billing procedures.
• Completes work orders and other documentation.
• Perform other duties as requested by supervisor
PREFERED QUALIFICATIONS
• Contribute to the company vision.
• Provide excellent customer communication skills and be willing to work a variety of hours.
• Be educated in technical terms and procedures as associated with cable television and high speed internet.
• Be able to follow detailed instructions and complete all tasks in an efficient manner.
• Excellent customer service skills.
• Must have valid state driver’s license, a good driving record, auto insurance, and able to pass pre-employment drug screen test.
• Field service experience with cable, telecommunications, or electronic equipment preferred/ willing to train the right candidate.
• Skill in using a Windows-based PC a plus.
• Ability to accurately measure distances, using tapes or other measuring devices.
• Ability to adhere to Local, Federal regulations and Company policies.
• Ability to carry, climb and operate extension ladder, (approx. 28 ft high and 75 pounds).
• Ability to climb poles using gaffs, hooks and climbing belt as needed.
• Ability to differentiate between different sizes and colors of wires.
• Ability to drive Company vehicle in a safe and responsible manner.
• Ability to make cable connections in tight spaces by bending, reaching, twisting.
• Ability to operate appropriate computer or test equipment associated with position.
• Ability to perform job from high places (i.e. poles and roofs).
• Ability to prioritize and organize effectively.
• Ability to work independently.
• Ability to work while standing 50 – 70% of the time.
• Ability to work with small components and wires to make cable connections.
• Ability to comply with all Company implemented safety procedures.
• Ability to work with appropriate testing equipment (e.g. signal level meters, ohm meters, etc.)
• Knowledge of basic mathematics and electronics.
• Vision ability: close vision, peripheral vision, and ability to adjust focus.
SuddenLink Communications, a growing company providing cable television, high speed internet, and digital telephone service, is seeking an Installer Technician for the Stillwater OK area.
JOB SUMMARY
Under supervision, performs basic installations, disconnects, reconnects, and service changes for residential and business customers for Suddenlink Communication services. Perform basic troubleshooting from tap to customer’s electronic devices. Educate customers regarding their existing and new services, inform them about other Suddenlink services, and propose solutions to customer problems. Describe the advantages of and sell additional Suddenlink services to customers. Work outside on customer’s premises or within customer’s home.
ESSENTIAL FUNCTIONS OF THE POSITION
• Plans daily route, requisitions equipment and supplies, and stocks vehicle; maintains company truck.
• Determines customer’s current service levels, inquiries into customer preferences and needs, and recommends company service upgrades or additional products.
• Resolve customer complaints.
• Installs, tests, and troubleshoots Suddenlink services from tap to TV.
• Use small hand tools, power tools, meters, and other test equipment.
• Educate customers in the use of installed products.
• Explain waivers, agreements, customer release forms, charges and billing procedures.
• Completes work orders and other documentation.
• Perform other duties as requested by supervisor
PREFERED QUALIFICATIONS
• Contribute to the company vision.
• Provide excellent customer communication skills and be willing to work a variety of hours.
• Be educated in technical terms and procedures as associated with cable television and high speed internet.
• Be able to follow detailed instructions and complete all tasks in an efficient manner.
• Excellent customer service skills.
• Must have valid state driver’s license, a good driving record, auto insurance, and able to pass pre-employment drug screen test.
• Field service experience with cable, telecommunications, or electronic equipment preferred/ willing to train the right candidate.
• Skill in using a Windows-based PC a plus.
• Ability to accurately measure distances, using tapes or other measuring devices.
• Ability to adhere to Local, Federal regulations and Company policies.
• Ability to carry, climb and operate extension ladder, (approx. 28 ft high and 75 pounds).
• Ability to climb poles using gaffs, hooks and climbing belt as needed.
• Ability to differentiate between different sizes and colors of wires.
• Ability to drive Company vehicle in a safe and responsible manner.
• Ability to make cable connections in tight spaces by bending, reaching, twisting.
• Ability to operate appropriate computer or test equipment associated with position.
• Ability to perform job from high places (i.e. poles and roofs).
• Ability to prioritize and organize effectively.
• Ability to work independently.
• Ability to work while standing 50 – 70% of the time.
• Ability to work with small components and wires to make cable connections.
• Ability to comply with all Company implemented safety procedures.
• Ability to work with appropriate testing equipment (e.g. signal level meters, ohm meters, etc.)
• Knowledge of basic mathematics and electronics.
• Vision ability: close vision, peripheral vision, and ability to adjust focus.
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #39322 •
tiny link cabl.co/ekoo
