Cable Installation Supervisor-Omaha, NE
Full-time Employee
Nebraska
Omaha, NE
Starts
Immediate
Qualifications
• High School Diploma/GED.
• Must have a minimum of 3-5 years supervisory experience with extensive cable knowledge and the ability to lead, direct and train employees with a positive attitude.
• Must have good customer service skills.
• Must be willing to work more than one shift and must be able to handle multiple tasks.
• Customer knowledge and field skills are necessary to perform this job.
• Must be at least 21 years of age.
Other Requirements
• Must have a current, valid, unrestricted driver’s lic.
• Must be able to pass a bckgd ck per company policy.
• Must be able to pass a drug test.
• Work outside in all types of weather.
• Must be able to lift, handle, and carry 80-pound, 28 foot extension ladder and meet ladder safety req.
• Must be able to work at heights of 3-30 feet.
• Must be able to bend, stand, sit, crawl, climb, and lift throughout each day.
• Must be able to work in tight spaces, such as attics and crawl spaces.
Job Description
BEAR COMMUNICATIONS
CABLE INSTALLATION SUPERVISOR
Company Overview:
Bear Communications is one of the largest communications contractors in the Midwest. Bear Communications is a turnkey full service organization – from construction to installation. Our commitment to quality and service has built our reputation and the communications industry and we maintain that same level of commitment to this day. Bear Communications continues to work diligently in maintaining our reputation as the best in the business and we attribute that work ethic to our continued growth and success.
Summary:
The Cable Installation Supervisor oversees technicians and ensures that a quality installation and excellent service are being performed. This position will oversee the installations, upgrades and repairs of residential cable products and services. The Cable Installation Supervisor performs other duties as assigned.
Responsibilities include:
Responsible for supervising a team of technical services personnel providing service and installation activity. Trains Technicians on test equipment usage and troubleshooting techniques. Manages schedule coordination and ensures the proper completion of all scheduled or on-demand service or maintenance work by coordinating and mentoring team on fair and business practical methods. Ensures systems compliance to NCTA and FCC regulations. Performs and conducts 90 day and annual reviews along with providing an ongoing open communications with to include coaching, mentoring and career development on a daily, weekly and monthly basis.
Tasks:
• Implements standard safety training and maintains daily safety inspection issues.
• Reviews and coordinates nightly check-in and rotates On-Call schedules.
• Ensures systems and staff are able to respond to the demands of new technology deployment through demonstrative methods.
• Analyzes operations and performance to assure operations efficiencies through productivity, QC and customer satisfaction.
• Coordinates all vehicle assignments, maintenance and inspections.
• Coordinates department responses to customer and department issues with a strong sense of urgency.
• Ability to install all types of cable and run service calls to completion.
• Diagnoses all signal faults.
• Complies with all OSHA safety measures.
• Consistent exercise of independent judgment and discretion of matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights, holidays and weekends, variable schedules (if necessary).
• Other duties and responsibilities as assigned.
Requirements:
• High School Diploma/GED.
• Must have a minimum of 3-5 years supervisory experience with extensive cable knowledge and the ability to lead, direct and train employees with a positive attitude.
• Must have good customer service skills.
• Must be willing to work more than one shift and must be able to handle multiple tasks.
• Customer knowledge and field skills are necessary to perform this job.
• Must be at least 21 years of age.
• Must have a current, valid, unrestricted driver’s license.
• Must be able to pass a background check per company policy.
• Must be able to pass a drug test.
• Work outside in all types of weather.
• Must be able to lift, handle, and carry 80-pound, 28 foot extension ladder and meet ladder safety requirements.
• Must be able to work at heights of 3-30 feet.
• Must be able to bend, stand, sit, crawl, climb, and lift throughout each day.
• Must be able to work in tight spaces, such as attics and crawl spaces.
Skills and Knowledge:
• Technical knowledge such as computer skills is a plus.
• Previous service contact helpful to develop good communication skills.
• Successful completion of training and/or telecommunications certification programs is a plus.
• Highly motivated individual, with proven record of high productivity.
• Ability to handle multiple issues simultaneously, with a positive attitude.
• Must be mechanically inclined.
• Must be detailed oriented.
• Must be a team player.
Compensation and Benefits:
• Competitive Wages.
• Company supplied vehicle to the right individuals.
• Medical/Dental/ Life Insurance.
• Vacation/PTO.
Join the Bear Communications Team. We have positions waiting for you!
Bear Communications is an Equal Opportunity Employer M/F/D/V
CABLE INSTALLATION SUPERVISOR
Company Overview:
Bear Communications is one of the largest communications contractors in the Midwest. Bear Communications is a turnkey full service organization – from construction to installation. Our commitment to quality and service has built our reputation and the communications industry and we maintain that same level of commitment to this day. Bear Communications continues to work diligently in maintaining our reputation as the best in the business and we attribute that work ethic to our continued growth and success.
Summary:
The Cable Installation Supervisor oversees technicians and ensures that a quality installation and excellent service are being performed. This position will oversee the installations, upgrades and repairs of residential cable products and services. The Cable Installation Supervisor performs other duties as assigned.
Responsibilities include:
Responsible for supervising a team of technical services personnel providing service and installation activity. Trains Technicians on test equipment usage and troubleshooting techniques. Manages schedule coordination and ensures the proper completion of all scheduled or on-demand service or maintenance work by coordinating and mentoring team on fair and business practical methods. Ensures systems compliance to NCTA and FCC regulations. Performs and conducts 90 day and annual reviews along with providing an ongoing open communications with to include coaching, mentoring and career development on a daily, weekly and monthly basis.
Tasks:
• Implements standard safety training and maintains daily safety inspection issues.
• Reviews and coordinates nightly check-in and rotates On-Call schedules.
• Ensures systems and staff are able to respond to the demands of new technology deployment through demonstrative methods.
• Analyzes operations and performance to assure operations efficiencies through productivity, QC and customer satisfaction.
• Coordinates all vehicle assignments, maintenance and inspections.
• Coordinates department responses to customer and department issues with a strong sense of urgency.
• Ability to install all types of cable and run service calls to completion.
• Diagnoses all signal faults.
• Complies with all OSHA safety measures.
• Consistent exercise of independent judgment and discretion of matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights, holidays and weekends, variable schedules (if necessary).
• Other duties and responsibilities as assigned.
Requirements:
• High School Diploma/GED.
• Must have a minimum of 3-5 years supervisory experience with extensive cable knowledge and the ability to lead, direct and train employees with a positive attitude.
• Must have good customer service skills.
• Must be willing to work more than one shift and must be able to handle multiple tasks.
• Customer knowledge and field skills are necessary to perform this job.
• Must be at least 21 years of age.
• Must have a current, valid, unrestricted driver’s license.
• Must be able to pass a background check per company policy.
• Must be able to pass a drug test.
• Work outside in all types of weather.
• Must be able to lift, handle, and carry 80-pound, 28 foot extension ladder and meet ladder safety requirements.
• Must be able to work at heights of 3-30 feet.
• Must be able to bend, stand, sit, crawl, climb, and lift throughout each day.
• Must be able to work in tight spaces, such as attics and crawl spaces.
Skills and Knowledge:
• Technical knowledge such as computer skills is a plus.
• Previous service contact helpful to develop good communication skills.
• Successful completion of training and/or telecommunications certification programs is a plus.
• Highly motivated individual, with proven record of high productivity.
• Ability to handle multiple issues simultaneously, with a positive attitude.
• Must be mechanically inclined.
• Must be detailed oriented.
• Must be a team player.
Compensation and Benefits:
• Competitive Wages.
• Company supplied vehicle to the right individuals.
• Medical/Dental/ Life Insurance.
• Vacation/PTO.
Join the Bear Communications Team. We have positions waiting for you!
Bear Communications is an Equal Opportunity Employer M/F/D/V
Contact
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