Field Service Cable Supervisor
Full-time Employee
Ohio
Garfield Heights; Cleveland; Tallmadge
Starts
March 1, 2013
Pay
Salary based on experience
Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•High school diploma or GED
•Valid driver’s license
•Must be able to lift 65 lbs and climb heights and be in crawl spaces
•Previous industry related exper
Job Description
Field Supervisor
Job Description
US CABLE CORPORATION is seeking an experienced Field Supervisor. The Field Supervisor oversees technicians and ensures quality service is being performed. Serves customers and performs installations. This position will oversee the installations, upgrades and repairs of residential cable products and services.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
•Assist with work overflow
•Oversee Lead Technicians and Technicians on team
•Coordinate with General Manager on daily responsibilities including any projects/quality control
•Account for all jobs and verify all daily work that has dropped into default technician numbers
•Coordinate with dispatch to ensure all jobs are statutes’ in the appropriate timeframe
•Check in with Technicians at the conclusion of each day to ensure all jobs are completed and closed
•Show exemplary customer service to customers, corporate leadership, subordinate supervisors and technicians, and ability to instill technicians with professional, customer service driven attitude
•Recruit, train and motivate technicians
•Multi-task in fast paced environment. This includes goal setting, production, budgeting, efficiently solving issues with customers, technician scheduling and morale, etc.
•Follow all company policy and procedures
•Adhere to safety policy
•Other duties as assigned
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Job Description
US CABLE CORPORATION is seeking an experienced Field Supervisor. The Field Supervisor oversees technicians and ensures quality service is being performed. Serves customers and performs installations. This position will oversee the installations, upgrades and repairs of residential cable products and services.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
•Assist with work overflow
•Oversee Lead Technicians and Technicians on team
•Coordinate with General Manager on daily responsibilities including any projects/quality control
•Account for all jobs and verify all daily work that has dropped into default technician numbers
•Coordinate with dispatch to ensure all jobs are statutes’ in the appropriate timeframe
•Check in with Technicians at the conclusion of each day to ensure all jobs are completed and closed
•Show exemplary customer service to customers, corporate leadership, subordinate supervisors and technicians, and ability to instill technicians with professional, customer service driven attitude
•Recruit, train and motivate technicians
•Multi-task in fast paced environment. This includes goal setting, production, budgeting, efficiently solving issues with customers, technician scheduling and morale, etc.
•Follow all company policy and procedures
•Adhere to safety policy
•Other duties as assigned
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #37762 •
tiny link cabl.co/ejZe
