Broadband Tech - Disconnects
Full-time Employee
Texas
Fort Worth, TX
Starts
August 31, 2012
Qualifications
Ability to read, write, speak and understand English
Ability to use the following hand tools electric drills, hammers, wrenches, screwdrivers
Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts
Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment
Other Requirements
Ability to accurately measure distances, using tapes or other measuring devices
Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds)
Ability to climb poles using gaffs, hooks and climbing belt as needed
Ability to differentiate between different sizes and colors of wires
Ability to make cable connections in tight spaces by bending, reaching, twisting
Ability to perform job from high places (i.e. poles and roofs)
Ability to work while standing 50 - 70% of
Job Description
JOB SUMMARY
Under general supervision, perform basic installations, disconnects and service changes for residential customers. Perform basic troubleshooting and repair for services from tap to customer premises equipment (CPE).
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Perform basic installations, disconnects, reconnects, service changes, relocates and other tasks as defined
Troubleshoot and repair residential customer services from the tap to the connection of the CPE for single, multi-family and/or multi-dwellings including, but not limited to, all necessary wiring both interior and exterior associated equipment in the forward and return signal path of the customer premise network (CPN)
Perform all work as necessary to conform to quality and safety control guidelines (includes compliance with requirements outlined in applicable regulations such as OSHA, and FCC and following procedures as outlined in the Customer Premise Network Installation Qualifications (CPNIQ), Total Quality Assurance (TQA), National Electric Code (NEC), National Electrical Safety Code (NESC), other Installation, Technical Operations, Safety Manuals, and Employee Handbook)
Integrate various company services available with customer's equipment
Assure and record proper levels and signal quality within required specifications on active outlets; Monitor and record system, drop, and in house signal leakage
Clean the premises of all debris and materials after the installation is complete
Promote and sell company products and services and educate customer on proper use of services and equipment, including channel lineups, how to add additional services and access help online
Maintain accurate records including time worked, daily logs, gas sheets as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate communications device in accordance with company policies
Collect payments and secure appropriate customer signatures
Operate Company vehicle in a safe and responsible manner. Clean, maintain, stock, and secure assigned vehicle and equipment, in accordance with company policies
Utilize and become proficient with tools and information that will enhance business results
Adhere to industry specific, local, state and federal regulations, as applicable
Know, understand and follow company policy
Perform other duties as requested by supervisor
Under general supervision, perform basic installations, disconnects and service changes for residential customers. Perform basic troubleshooting and repair for services from tap to customer premises equipment (CPE).
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Perform basic installations, disconnects, reconnects, service changes, relocates and other tasks as defined
Troubleshoot and repair residential customer services from the tap to the connection of the CPE for single, multi-family and/or multi-dwellings including, but not limited to, all necessary wiring both interior and exterior associated equipment in the forward and return signal path of the customer premise network (CPN)
Perform all work as necessary to conform to quality and safety control guidelines (includes compliance with requirements outlined in applicable regulations such as OSHA, and FCC and following procedures as outlined in the Customer Premise Network Installation Qualifications (CPNIQ), Total Quality Assurance (TQA), National Electric Code (NEC), National Electrical Safety Code (NESC), other Installation, Technical Operations, Safety Manuals, and Employee Handbook)
Integrate various company services available with customer's equipment
Assure and record proper levels and signal quality within required specifications on active outlets; Monitor and record system, drop, and in house signal leakage
Clean the premises of all debris and materials after the installation is complete
Promote and sell company products and services and educate customer on proper use of services and equipment, including channel lineups, how to add additional services and access help online
Maintain accurate records including time worked, daily logs, gas sheets as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate communications device in accordance with company policies
Collect payments and secure appropriate customer signatures
Operate Company vehicle in a safe and responsible manner. Clean, maintain, stock, and secure assigned vehicle and equipment, in accordance with company policies
Utilize and become proficient with tools and information that will enhance business results
Adhere to industry specific, local, state and federal regulations, as applicable
Know, understand and follow company policy
Perform other duties as requested by supervisor
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #35342 •
tiny link cabl.co/ejmc
