Now Seeking Broadband Technician
Full-time Employee
Washington
Concrete, WA
Pay
Depends on Experience; All skill levels encouraged to apply
Qualifications
•High School Diploma or equivalent •NCTI or SCTE certification preferred •Valid driver's license •Satisfactory driving record •Auto insurance •Ability to adhere to Local, Federal regulations and Company policies
Other Requirements
•Ability to carry, climb and operate extension ladder, (approx. 28 ft high and 75 pounds) •Ability to climb poles using gaffs, hooks and climbing belt as needed •Ability to drive Company vehicle in a safe and responsible manner •Ability to perform job from high places (i.e. poles and roofs) •Ability to prioritize and organize effectively
Job Description
Come join the Wave Team! We're currently seeking a Broadband Technician in Concrete, WA!
Purpose of Position:
The right candidate will provide outstanding customer service contributing to Wave's success in making customers happy. Under supervision, perform basic installations, disconnects and service changes for residential customers. Also perform basic troubleshooting from tap to customer's electronic devices (TV, CPE, Modem, MTA, etc.) along with other duties as requested.
Responsibilities include:
•Perform basic installation of all necessary cable wiring (interior and exterior) and hardware from the tap to the customer’s equipment for the reception of cable and other Company services that are offered for single, and multi-family dwellings
•Perform all work as necessary to conform to quality control guidelines (includes compliance with requirements outlined in applicable regulations such as: OSHA, FCC, and NEC, etc ; as well as following procedures as outlined in the Installation, Technical, Operations, and Safety Manuals, and Employee Handbook)
•Perform connects (new connects and reconnects), disconnects (requested and non-pays), upgrades, downgrades, and relocates; install additional outlets, and install or remove equipment; connect various options available with customer’s equipment per Company policy(s)
•Assure proper signal levels and picture quality on all television sets, and clean the premises of all debris and materials after the installation is complete
•Monitor and record system, drop, and in house leakage; maintain records including daily logs, gas sheets, etc. as required; properly record all required information on work orders, surveys, referrals, etc.
•Promote cable, Internet, and other Company services; educate customer on proper use of the service, including how to add additional services and access help online, channel lineups, proper equipment usage, and other services that are available; represent Company as needed to collect payments and secure appropriate customer signatures
•Clean, maintain, stock, and secure assigned vehicle and equipment
•Perform other duties as requested by supervisor
Wave Broadband is a leading provider of video, internet and phone services on the West Coast, owned and operated by local industry leaders!
Competitive Salary and Benefits Package including Medical, Dental, 401k, Corporate Gym Membership, Service Discounts and more! Apply now!
Purpose of Position:
The right candidate will provide outstanding customer service contributing to Wave's success in making customers happy. Under supervision, perform basic installations, disconnects and service changes for residential customers. Also perform basic troubleshooting from tap to customer's electronic devices (TV, CPE, Modem, MTA, etc.) along with other duties as requested.
Responsibilities include:
•Perform basic installation of all necessary cable wiring (interior and exterior) and hardware from the tap to the customer’s equipment for the reception of cable and other Company services that are offered for single, and multi-family dwellings
•Perform all work as necessary to conform to quality control guidelines (includes compliance with requirements outlined in applicable regulations such as: OSHA, FCC, and NEC, etc ; as well as following procedures as outlined in the Installation, Technical, Operations, and Safety Manuals, and Employee Handbook)
•Perform connects (new connects and reconnects), disconnects (requested and non-pays), upgrades, downgrades, and relocates; install additional outlets, and install or remove equipment; connect various options available with customer’s equipment per Company policy(s)
•Assure proper signal levels and picture quality on all television sets, and clean the premises of all debris and materials after the installation is complete
•Monitor and record system, drop, and in house leakage; maintain records including daily logs, gas sheets, etc. as required; properly record all required information on work orders, surveys, referrals, etc.
•Promote cable, Internet, and other Company services; educate customer on proper use of the service, including how to add additional services and access help online, channel lineups, proper equipment usage, and other services that are available; represent Company as needed to collect payments and secure appropriate customer signatures
•Clean, maintain, stock, and secure assigned vehicle and equipment
•Perform other duties as requested by supervisor
Wave Broadband is a leading provider of video, internet and phone services on the West Coast, owned and operated by local industry leaders!
Competitive Salary and Benefits Package including Medical, Dental, 401k, Corporate Gym Membership, Service Discounts and more! Apply now!
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #35152 •
tiny link cabl.co/eji8
