Broadband Technicians Needed!
Full-time Employee
Washington
Port Towsend, WA - all candidates must reside within a 15-30 minute commute to Port Townsend, WA
Pay
Depends on Experience, all skill levels encouraged to apply.
Qualifications
High School Diploma or equivalent; NCTI or SCTE certification preferred; Valid driver's license; Satisfactory driving record; Auto insurance; Ability to adhere to Local and Federal regulations as well as Company policies
Other Requirements
Work indoors in poorly ventilated areas such as attics during extreme heat; Exposure to dust, dirt, noise, insects, cleaning solutions; Work outdoors in all kinds of weather and at all times of the day or night; Work performed near power lines and electricity; Work and travel in inclement weather; Ability to carry, climb and operate extension ladder (approx. 28 ft high and 75 pounds; Ability to climb poles using gaffs and climbing belt as needed;
Job Description
Come Join the Wave Team! We're currently seeking Broadband Technicians in Port Townsend, WA!
Purpose of Position:
The right candidates must reside within 15-30 minutes of Port Townsend and will provide outstanding customer service contributing to Wave's success in making customers happy. Under supervision, perform basic installations, disconnects and service changes for residential customers. Perform basic troubleshooting from tap to customer's electronic devices (TV, CPE, Modem, MTA, etc.)
Responsibilities include:
•Perform basic installation of all necessary cable wiring (interior and exterior) and hardware from the tap to the customer’s equipment for the reception of cable and other Company services that are offered for single, and multi-family dwellings
•Perform all work as necessary to conform to quality control guidelines (includes compliance with requirements outlined in applicable regulations such as: OSHA, FCC, and NEC, etc ; as well as following procedures as outlined in the Installation, Technical, Operations, and Safety Manuals, and Employee Handbook)
•Perform connects (new connects and reconnects), disconnects (requested and non-pays), upgrades, downgrades, and relocates; install additional outlets, and install or remove equipment; connect various options available with customer’s equipment per Company policy(s)
•Assure proper signal levels and picture quality on all television sets, and clean the premises of all debris and materials after the installation is complete
•Monitor and record system, drop, and in house leakage; maintain records including daily logs, gas sheets, etc. as required; properly record all required information on work orders, surveys, referrals, etc.
•Promote cable, Internet, and other Company services; educate customer on proper use of the service, including how to add additional services and access help online, channel lineups, proper equipment usage, and other services that are available; represent Company as needed to collect payments and secure appropriate customer signatures
•Clean, maintain, stock, and secure assigned vehicle and equipment
•Perform other duties as requested by supervisor
Wave Broadband is a growing cable and broadband services company currently serving over 380,000 cable, high speed Internet, and phone service customers in Western Washington, Oregon, and Northern California. Owned and operated by local industry leaders, customers are supported by decades of cable know-how. Wave’s mission is to grow the business by making our customers happy and we strive to link customers to the services they enjoy most at competitive prices.
Competitive Salary and Benefits Package including Medical, Dental, 401k, Corporate Gym Membership, Service Discounts and more! Apply now!
Purpose of Position:
The right candidates must reside within 15-30 minutes of Port Townsend and will provide outstanding customer service contributing to Wave's success in making customers happy. Under supervision, perform basic installations, disconnects and service changes for residential customers. Perform basic troubleshooting from tap to customer's electronic devices (TV, CPE, Modem, MTA, etc.)
Responsibilities include:
•Perform basic installation of all necessary cable wiring (interior and exterior) and hardware from the tap to the customer’s equipment for the reception of cable and other Company services that are offered for single, and multi-family dwellings
•Perform all work as necessary to conform to quality control guidelines (includes compliance with requirements outlined in applicable regulations such as: OSHA, FCC, and NEC, etc ; as well as following procedures as outlined in the Installation, Technical, Operations, and Safety Manuals, and Employee Handbook)
•Perform connects (new connects and reconnects), disconnects (requested and non-pays), upgrades, downgrades, and relocates; install additional outlets, and install or remove equipment; connect various options available with customer’s equipment per Company policy(s)
•Assure proper signal levels and picture quality on all television sets, and clean the premises of all debris and materials after the installation is complete
•Monitor and record system, drop, and in house leakage; maintain records including daily logs, gas sheets, etc. as required; properly record all required information on work orders, surveys, referrals, etc.
•Promote cable, Internet, and other Company services; educate customer on proper use of the service, including how to add additional services and access help online, channel lineups, proper equipment usage, and other services that are available; represent Company as needed to collect payments and secure appropriate customer signatures
•Clean, maintain, stock, and secure assigned vehicle and equipment
•Perform other duties as requested by supervisor
Wave Broadband is a growing cable and broadband services company currently serving over 380,000 cable, high speed Internet, and phone service customers in Western Washington, Oregon, and Northern California. Owned and operated by local industry leaders, customers are supported by decades of cable know-how. Wave’s mission is to grow the business by making our customers happy and we strive to link customers to the services they enjoy most at competitive prices.
Competitive Salary and Benefits Package including Medical, Dental, 401k, Corporate Gym Membership, Service Discounts and more! Apply now!
Contact
x x x x Canceled/Expired Listing x x x x
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job listing #35138 •
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