Headend Technician - Muskogee - 4388
Full-time Employee
Oklahoma
Job Description
JOB SUMMARY
Under general supervision constructs installs, operates, repairs and maintains Master Telecommunication Center (MTC/headend) components. Monitors reception and distribution of off-air, satellite, microwave, studio feed, and locally-originated programming to the network utilizing coaxial cable, microwave and fiber optic transmission technologies.
ILLUSTRATIVE ACCOUNTABILITIES
• Provides quality internal and external customer service surrounding the Company values
• Installs, maintains, provisions, checks and adjusts MTC/headend equipment including CATV, telephony, high-speed data communications, networking and other equipment (specifics may vary by specialty)
• Performs routine checks of RF levels and headend alignment
• Performs status monitoring of RF and data performance and reports and/or repairs discrepancies
• Verifies video and audio levels for satellite and stereo processing equipment
• Monitors commercial insertion equipment for performance as needed
• Assists the supervisor with work flow, training, quality assurance and providing support and direction to other technicians
• Ensures transmission and distribution equipment and active cable plant meet Company, franchise and FCC standards
• Analyzes and troubleshoot problems for quick resolution in collaboration with network operations center
• Maintains accurate inventory of headend network elements within element manager database
• Measures network performance and diagnose network problems using measurement and diagnostic tools and methods
• Ensures installation, documentation and turn-up of circuits and equipment conform to engineering standards
• Reads and comprehends system maps, plans, and other visuals related to communications service
• Assists with maintenance of required logs, records, drawings and other documentation
• Works with technicians to successfully activate new customers
• Performs standby and other duties as assigned
Position Requirements: ESSENTIAL JOB FUNCTIONS
• Ability to communicate in person and by telephone
• Vision ability: close vision, peripheral vision, and ability to adjust focus; ability to differentiate between different sizes and colors of wires
• Hand and finger dexterity to carry and to use tools and equipment as necessary
• Ability to work while standing 50 - 70% of the Ability to carry and climb a step ladder
• Ability to work in confined spaces by crawling, bending, reaching, twisting
• time
• Ability to drive Company vehicle in a safe and responsible manner
JOB QUALIFICATIONS
• High school diploma or equivalent
• Associate degree in related field or two (2) years formal electronics training preferred
• NCTI and/or SCTE courses preferred
• Knowledge and application of advanced mathematics and electronics
• Knowledge of local, state and federal regulations regarding cable television and familiarity with the National Electric Safety Code
• Proficient in using a Windows-based computer
• Significant field experience as broadband technician or equivalent "hands on" experience with CATV, fiber optics, microwave, broadband or telephony experience
• Ability to comprehend and operate appropriate testing equipment (e.g., sweep meter, OTDR, fusion splicer, analyzer) to fulfill job requirements
• Ability to prioritize and organize effectively
• Ability to work independently and with others
• Ability to mentor and assist others
• Ability to comply with all Company implemented safety procedures
• Appropriate valid driver’s license and driving record within Company standards
• Bi-lingual proficiency preferred in some locations
WORK EXPERIENCE
• Broadband Technician IV or equivalent experience required
WORKING CONDITIONS
• Ability to work in climate-controlled areas
• Work indoors in poorly ventilated areas such as attics during extreme heat
• Exposure to dust, dirt, noise, insects, cleaning solutions
• Work performed near power lines and electricity
• Work, including travel, outdoors in adverse weather conditions day or night
Under general supervision constructs installs, operates, repairs and maintains Master Telecommunication Center (MTC/headend) components. Monitors reception and distribution of off-air, satellite, microwave, studio feed, and locally-originated programming to the network utilizing coaxial cable, microwave and fiber optic transmission technologies.
ILLUSTRATIVE ACCOUNTABILITIES
• Provides quality internal and external customer service surrounding the Company values
• Installs, maintains, provisions, checks and adjusts MTC/headend equipment including CATV, telephony, high-speed data communications, networking and other equipment (specifics may vary by specialty)
• Performs routine checks of RF levels and headend alignment
• Performs status monitoring of RF and data performance and reports and/or repairs discrepancies
• Verifies video and audio levels for satellite and stereo processing equipment
• Monitors commercial insertion equipment for performance as needed
• Assists the supervisor with work flow, training, quality assurance and providing support and direction to other technicians
• Ensures transmission and distribution equipment and active cable plant meet Company, franchise and FCC standards
• Analyzes and troubleshoot problems for quick resolution in collaboration with network operations center
• Maintains accurate inventory of headend network elements within element manager database
• Measures network performance and diagnose network problems using measurement and diagnostic tools and methods
• Ensures installation, documentation and turn-up of circuits and equipment conform to engineering standards
• Reads and comprehends system maps, plans, and other visuals related to communications service
• Assists with maintenance of required logs, records, drawings and other documentation
• Works with technicians to successfully activate new customers
• Performs standby and other duties as assigned
Position Requirements: ESSENTIAL JOB FUNCTIONS
• Ability to communicate in person and by telephone
• Vision ability: close vision, peripheral vision, and ability to adjust focus; ability to differentiate between different sizes and colors of wires
• Hand and finger dexterity to carry and to use tools and equipment as necessary
• Ability to work while standing 50 - 70% of the Ability to carry and climb a step ladder
• Ability to work in confined spaces by crawling, bending, reaching, twisting
• time
• Ability to drive Company vehicle in a safe and responsible manner
JOB QUALIFICATIONS
• High school diploma or equivalent
• Associate degree in related field or two (2) years formal electronics training preferred
• NCTI and/or SCTE courses preferred
• Knowledge and application of advanced mathematics and electronics
• Knowledge of local, state and federal regulations regarding cable television and familiarity with the National Electric Safety Code
• Proficient in using a Windows-based computer
• Significant field experience as broadband technician or equivalent "hands on" experience with CATV, fiber optics, microwave, broadband or telephony experience
• Ability to comprehend and operate appropriate testing equipment (e.g., sweep meter, OTDR, fusion splicer, analyzer) to fulfill job requirements
• Ability to prioritize and organize effectively
• Ability to work independently and with others
• Ability to mentor and assist others
• Ability to comply with all Company implemented safety procedures
• Appropriate valid driver’s license and driving record within Company standards
• Bi-lingual proficiency preferred in some locations
WORK EXPERIENCE
• Broadband Technician IV or equivalent experience required
WORKING CONDITIONS
• Ability to work in climate-controlled areas
• Work indoors in poorly ventilated areas such as attics during extreme heat
• Exposure to dust, dirt, noise, insects, cleaning solutions
• Work performed near power lines and electricity
• Work, including travel, outdoors in adverse weather conditions day or night
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #33757 •
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