FTTH Fiber Installation Technician - Indiana
Independent Contractor
Indiana
Lafayette, Westfield, Franklin, Crawfordsville, Kokomo
Starts
Immediate openings. Qualified technicians may begin onboarding once all required documentation, screening, and project requirements have been completed.
Pay
Production-based compensation. Weekly earning potential: $1,800-$3,000+. Actual earnings depend on completed production, performance, available work orders, and project demand.
Qualifications
Residential FTTH experience preferred\. Fiber optic fusion splicing experience strongly preferred\. Experience with installations, repairs, fiber drops, ONT activation, fiber testing, and troubleshooting is preferred\. Strong troubleshooting, problem\-solving, customer service, and communication skills\. Ability to work independently and manage daily assignments\. Functional English required\. Bilingual English and Spanish preferred but not required\.
Other Requirements
Valid driver’s license and legal authorization to work in the U.S. White field vehicle required: cargo van, transit van, pickup truck with cap, or SUV. Must provide FTTH installation and fusion splicing tools, fiber test equipment, ladders, smartphone, and PPE. Full-time availability required. Must complete background check, MVR, drug screening, onboarding, and project requirements.
Job Description
Zynexel is seeking dependable and professional FTTH Fiber Installation Technicians to support residential fiber installation, repair, fiber drop, troubleshooting, and fiber optic fusion splicing operations in Lafayette, Franklin, and Westfield, Indiana.
Technicians will perform residential FTTH installations and service repairs, install and activate ONTs, gateways, routers, and Wi-Fi equipment, install and maintain residential fiber drops, and perform fiber optic fusion splicing when required by assigned work orders.
The position includes preparing, stripping, cleaning, cleaving, splicing, terminating, and protecting fiber, testing optical signal levels, verifying service performance, troubleshooting damaged or failed fiber connections, diagnosing network and activation issues, and resolving service-related problems in the field.
Technicians are responsible for completing work orders, required documentation, and job-site photographs accurately. All installations must be clean, organized, and professional. Technicians are expected to protect customer property, maintain a clean work area, and communicate professionally with customers throughout installations and repairs.
Clear and timely communication with dispatch, field support, and operations is required. Technical issues, customer concerns, delays, or field conditions that may affect completion of an assigned work order must be communicated promptly.
Schedule
The regular project schedule is Monday through Friday. Technicians are expected to be at the first scheduled customer appointment and ready to begin work by 7:55 a.m.
Saturday and Sunday assignments may also be available for technicians who want additional production opportunities. Weekend work depends on customer demand, workload, and available assignments.
Performance Expectations
Technicians are expected to maintain consistent productivity, quality, safety, and customer service standards.
Reliable attendance and on-time arrival are required. Technicians must manage assigned work orders efficiently, maintain expected daily completion levels, and remain productive during high-volume or challenging field conditions.
Quality Control inspections and installation reviews are part of the project. Technicians are expected to cooperate with QC reviews, maintain strong quality results, and address required corrections promptly.
Performance may be evaluated based on on-time arrival, completed work orders, installation and repair completion rates, daily productivity, Quality Control results, repeat service calls, customer callbacks, documentation accuracy, required photographs, customer service, communication with dispatch and support, and compliance with project standards.
Technicians are expected to maintain low repeat and callback rates while completing work accurately the first time. High production is important, but quality, safety, documentation, and customer experience remain essential.
Insurance
Technicians who already maintain commercial insurance coverage should identify their current coverage during the application process. Coverage may include General Liability, Workers’ Compensation, Commercial Auto, and Umbrella or Excess Liability. Insurance requirements may vary depending on onboarding and project requirements.
Compensation
This position is paid on a production basis.
Weekly earning potential is $2,000 to $3,500 or more depending on completed production, experience, performance, available work orders, and project demand.
This is a 1099 independent contractor opportunity.
Available Service Areas
Lafayette, Indiana
Franklin, Indiana
Westfield, Indiana
Crawfordsville, Indiana
Kokomo, Indiana
Technicians will perform residential FTTH installations and service repairs, install and activate ONTs, gateways, routers, and Wi-Fi equipment, install and maintain residential fiber drops, and perform fiber optic fusion splicing when required by assigned work orders.
The position includes preparing, stripping, cleaning, cleaving, splicing, terminating, and protecting fiber, testing optical signal levels, verifying service performance, troubleshooting damaged or failed fiber connections, diagnosing network and activation issues, and resolving service-related problems in the field.
Technicians are responsible for completing work orders, required documentation, and job-site photographs accurately. All installations must be clean, organized, and professional. Technicians are expected to protect customer property, maintain a clean work area, and communicate professionally with customers throughout installations and repairs.
Clear and timely communication with dispatch, field support, and operations is required. Technical issues, customer concerns, delays, or field conditions that may affect completion of an assigned work order must be communicated promptly.
Schedule
The regular project schedule is Monday through Friday. Technicians are expected to be at the first scheduled customer appointment and ready to begin work by 7:55 a.m.
Saturday and Sunday assignments may also be available for technicians who want additional production opportunities. Weekend work depends on customer demand, workload, and available assignments.
Performance Expectations
Technicians are expected to maintain consistent productivity, quality, safety, and customer service standards.
Reliable attendance and on-time arrival are required. Technicians must manage assigned work orders efficiently, maintain expected daily completion levels, and remain productive during high-volume or challenging field conditions.
Quality Control inspections and installation reviews are part of the project. Technicians are expected to cooperate with QC reviews, maintain strong quality results, and address required corrections promptly.
Performance may be evaluated based on on-time arrival, completed work orders, installation and repair completion rates, daily productivity, Quality Control results, repeat service calls, customer callbacks, documentation accuracy, required photographs, customer service, communication with dispatch and support, and compliance with project standards.
Technicians are expected to maintain low repeat and callback rates while completing work accurately the first time. High production is important, but quality, safety, documentation, and customer experience remain essential.
Insurance
Technicians who already maintain commercial insurance coverage should identify their current coverage during the application process. Coverage may include General Liability, Workers’ Compensation, Commercial Auto, and Umbrella or Excess Liability. Insurance requirements may vary depending on onboarding and project requirements.
Compensation
This position is paid on a production basis.
Weekly earning potential is $2,000 to $3,500 or more depending on completed production, experience, performance, available work orders, and project demand.
This is a 1099 independent contractor opportunity.
Available Service Areas
Lafayette, Indiana
Franklin, Indiana
Westfield, Indiana
Crawfordsville, Indiana
Kokomo, Indiana
Contact
Application
For a faster response and application review, please complete the Zynexel Technician Application Form:
https://forms.cloud.microsoft/Pages/ResponsePage.aspx?id=DQSIkWdsW0yxEjajBLZtrQAAAAAAAAAAAAMAAaZEB4pURUFSRlA0STVKN0FIV01LVTdWR1VKUFM5Ui4u
When completing the application, select your preferred Indiana service area: Lafayette, Franklin, or Westfield.
Qualified candidates will be contacted regarding the next stage of the selection and onboarding process.
Company: Zynexel
Email:
Phone: 317-617-1035
For a faster response and application review, please complete the Zynexel Technician Application Form:
https://forms.cloud.microsoft/Pages/ResponsePage.aspx?id=DQSIkWdsW0yxEjajBLZtrQAAAAAAAAAAAAMAAaZEB4pURUFSRlA0STVKN0FIV01LVTdWR1VKUFM5Ui4u
When completing the application, select your preferred Indiana service area: Lafayette, Franklin, or Westfield.
Qualified candidates will be contacted regarding the next stage of the selection and onboarding process.
Company: Zynexel
Email:
Phone: 317-617-1035
Please Login to use the Contact form.
About Us
Zynexel provides telecommunications and fiber deployment services focused on quality, safety, accountability, reliable execution, and professional customer service.
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