Telecom Field Manager

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GridSource is seeking a Field Manager in Minneapolis/St Paul, MN area.

We offer a comprehensive benefits package that includes
- Pay Weekly
- Health, Vision, & Dental Insurance
- Paid Time Off (PTO)
- 401k Plan
- Paid sick leave in accordance with any applicable state or municipal laws

Why Work for GridSource & its family of companies??
At GridSource, our team of dedicated professionals is committed to delivering excellence and providing top-tier service in the industry. We see ourselves not just as contractors but as partners in your success. We work closely with you throughout every phase of your project, ensuring it stays on schedule and within budget.

What We’re Looking For
We seek individuals who take pride in delivering exceptional quality every day. The ideal candidate anticipates customer needs and provides solutions that address both current and future requirements. We value those who listen to understand rather than simply respond.

Join us now & take advantage of this exciting opportunity!
We are seeking a full-time Field Manager to take on a dynamic management role in a fast-paced environment. This means you will interact directly with technical field employees who install, troubleshoot, repair, and maintain telecommunications equipment. You'll serve as a coach and monitor the daily activities of your team to ensure they have the knowledge, tools and resources needed to be successful in providing the best service possible.

If you're interested in field manager jobs, know that you'll also talk with customers to make sure their needs are being met. Your responsibilities might include overseeing productivity, cost containment, time reporting, safety compliance, and facilitating employee evaluations. Teams typically include between 15-20 technicians.

What You’ll Do
-Monitor and manage technician productivity
-Coordinate and arrange for appropriate staffing
-Prepare reports on service calls and customer satisfaction
-Monitor technical quality
-Help improve deficiencies and build on the strengths of individual performers
-Receive and resolve complex or sensitive customer complaints and appeals
-Ensure that team receives the appropriate training required to be successful in their roles
-Ensure all employees have the proper tools, identification, uniforms, communications equipment
-Verify that work areas are safe
-Work closely with recruiting in finding qualified candidates
-Build strong relationships with the client
-Grow the market

What You’ll Need
-Candidate needs to have a High School Diploma (or equivalent)
-Associates or bachelors in telecom or other technical focused field along with supervisory experience
-3-5 years in the telecom field
-Must be available to work flexible hours. Weekend work may be required
-Must pass background check and drug test

GridSource is a proud supporter of our U.S. military, veterans, and their families. Active military, transitioning service members and veterans are encouraged to apply. GridSource is committed to hiring, recruiting, and promoting associates without regard to race, color, gender, religion, national origin, disability, sexual orientation, or veteran status. GridSource is an Affirmative Action Equal Opportunity Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act.??

Contact Brian Evans at 702-526-5255 or Email

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listed 09.18.24 • expires 12.17.24