Field Tech II
Full-time Employee
Virginia
Blacksburg
Pay
Hourly pay
Qualifications
Minimum of 1 year relevant exposure with CATV, DirecTV 9including residential single family and MFH2/D2 systems), DISH Network QAM, DOCSIS, Ethernet, Fiber, and Wi-Fi systems in a MDU/Hospitality/commercial environment. 6 months minimum previous experience working in the field or in an related environment.
Job Description
Primary focus will be On-The-Job (OJT) training for installing and maintaining networks that provide wired and wireless connectivity along with video and voice services to the end user. The Field Technician Level II will be learning all the attributes of deploying mid to large scale network solutions for residential, municipal, and commercial Internet applications.
Job Duties/ Responsibilities:
• OJT to process work orders in a timely manner.
• OJT to monitor system performance and customer complaints.
• OJT to interact with the end users to identify any potential problems.
• OJT to assist any users with problems or questions.
• Collaborate with experienced team members to learn the skills and tasks to install, troubleshoot, and repair wired & wireless HSIA, video, and VOIP hardware/software.
• Learn to evaluate job sites to assess optimal placement of hardware and communicate with customers to review the installation process.
• Provide excellent customer experience while maintaining a safe work environment.
• OJT to manage the administrative processes including van inventory and appropriate documentation.
• Ensure that the highest quality of service is provided to promote superior customer satisfaction.
• Adhere to company safety guidelines and requirements.
Job Duties/ Responsibilities:
• OJT to process work orders in a timely manner.
• OJT to monitor system performance and customer complaints.
• OJT to interact with the end users to identify any potential problems.
• OJT to assist any users with problems or questions.
• Collaborate with experienced team members to learn the skills and tasks to install, troubleshoot, and repair wired & wireless HSIA, video, and VOIP hardware/software.
• Learn to evaluate job sites to assess optimal placement of hardware and communicate with customers to review the installation process.
• Provide excellent customer experience while maintaining a safe work environment.
• OJT to manage the administrative processes including van inventory and appropriate documentation.
• Ensure that the highest quality of service is provided to promote superior customer satisfaction.
• Adhere to company safety guidelines and requirements.
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #112230 •
tiny link cabl.co/eDmk
