Maintenance Technician
Full-time Employee
California
Los Angeles
Starts
We are actively hiring for this role, as it's an open position. We are willing to work with you on start date.
Pay
Pay range is $55k-$75k, depending on experience. Medical, Dental, Vision, and Life Insurance. 401k with employer match. Technology stipend.
Qualifications
Experience with troubleshooting and maintaining hardline coax plant
Other Requirements
All necessary tools and materials will be provided. You must live within 45 miles of Los Angeles.
Job Description
You’ll love this job if this describes you:
Deeply engrained self-motivation. You’re motivated to get work done. That means that you love efficiency and are driven to complete a project.
Technical aptitude. Pick up on technical things quickly, and you are good at learning new products and new technologies. This specifically includes: reading blueprints, installing and configuring networking equipment, testing methodologies, and Internet connectivity troubleshooting.
Service to others/customers. Listen to customers (internal and external), address their needs and concerns, and keep customers informed by providing status reports and progress updates. Deliver on service commitments, meet established or agreed upon deadlines, and maintain supportive relationships with customers.
Taking initiative. Respond quickly and appropriately to requests that come to you from internal and external customers. Assume you’re wholly responsible for owning an issue to its conclusion (including solving the problem or escalating it in a timely manner).
On-call Environment: This position is on-call and may need to work weekends, holidays, or hours outside of normal/typical business hours in the event of an outage or scheduled maintenance window.
Physical Requirements: You’ll use your hands to type, use power tools. You’ll stand, walk, reach with arms and hands and due to the need to review client sites, may have to step over, climb or balance around obstacles, twist, stoop, kneel, crouch or crawl. Our equipment can be heavy; you’ll need to lift to 75 lbs.
Work Environment: While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud. The position regularly works near moving mechanical parts and in outside conditions that include inclement weather, heat and humidity, and exposure to dust and asphalt.
Driving and Background: We take the safety of our team and our customers very seriously. You must have and maintain a valid driver’s license. You must also pass a criminal background check to work on any of our customer’s properties.
Travel: There will be little to no travel with this position
Areas of Responsibility:
Providing exceptional service to customers
Troubleshooting, maintenance and repair of all CATV services, including infrastructure cabling, hardware, and fiber optic nodes within assigned area
Installs in-line devices on system back bone, amplifiers, line extenders, taps, splitters and power supplies
Executes changes in plant conditions as well as minor plant changes and extensions
Working with Apogee to address end-user and CATV network escalations
Responding to emergency outages promptly
Monitoring, investigating and retiring equipment alarms
Maintaining own schedule for onsite customer appointments within 24-48 hour SLA
Tracking and updating escalation tickets
Comply with Apogee SOPs, safety procedures, and end-user agreement always
Other documentation and administrative duties as requested
Preferred Requirements:
Self-driven and thrives under minimal supervision
High School Diploma or equivalent required
Experience with CATV installation, maintenance, troubleshooting and repairs
Experience with digital CATV systems
Troubleshooting skills in CATV systems using experience and test equipment
Competent in RF and fiber optic theory and coaxial cable system operation, maintenance and troubleshooting
Knowledge of telecommunications concepts, CATV, fiber optic and coaxial systems, electricity and electronics
Excellent written and spoken communication skills (ability to communicate comfortably with college students, university officials, owners/management of properties, and third party vendors)
Ability to interface with client management, engineering personnel, and outside vendors, particularly during new and expansion installation as an extension of project management team
Ability to read and understand line-style drawings, cable maps, and blueprints
Ability to operate ladders, hand, and power tools
Familiar with test equipment used to maintain optical facilities, RF facilities, power supplies and subscriber drops
Preferred Qualifications:
Experience with fiber and copper-based, PON, DSLAMS, RF via coax, and QA
Complete understanding of electrical, analog, digital, electronic, concepts
Experience with Dish Smartbox
Deeply engrained self-motivation. You’re motivated to get work done. That means that you love efficiency and are driven to complete a project.
Technical aptitude. Pick up on technical things quickly, and you are good at learning new products and new technologies. This specifically includes: reading blueprints, installing and configuring networking equipment, testing methodologies, and Internet connectivity troubleshooting.
Service to others/customers. Listen to customers (internal and external), address their needs and concerns, and keep customers informed by providing status reports and progress updates. Deliver on service commitments, meet established or agreed upon deadlines, and maintain supportive relationships with customers.
Taking initiative. Respond quickly and appropriately to requests that come to you from internal and external customers. Assume you’re wholly responsible for owning an issue to its conclusion (including solving the problem or escalating it in a timely manner).
On-call Environment: This position is on-call and may need to work weekends, holidays, or hours outside of normal/typical business hours in the event of an outage or scheduled maintenance window.
Physical Requirements: You’ll use your hands to type, use power tools. You’ll stand, walk, reach with arms and hands and due to the need to review client sites, may have to step over, climb or balance around obstacles, twist, stoop, kneel, crouch or crawl. Our equipment can be heavy; you’ll need to lift to 75 lbs.
Work Environment: While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud. The position regularly works near moving mechanical parts and in outside conditions that include inclement weather, heat and humidity, and exposure to dust and asphalt.
Driving and Background: We take the safety of our team and our customers very seriously. You must have and maintain a valid driver’s license. You must also pass a criminal background check to work on any of our customer’s properties.
Travel: There will be little to no travel with this position
Areas of Responsibility:
Providing exceptional service to customers
Troubleshooting, maintenance and repair of all CATV services, including infrastructure cabling, hardware, and fiber optic nodes within assigned area
Installs in-line devices on system back bone, amplifiers, line extenders, taps, splitters and power supplies
Executes changes in plant conditions as well as minor plant changes and extensions
Working with Apogee to address end-user and CATV network escalations
Responding to emergency outages promptly
Monitoring, investigating and retiring equipment alarms
Maintaining own schedule for onsite customer appointments within 24-48 hour SLA
Tracking and updating escalation tickets
Comply with Apogee SOPs, safety procedures, and end-user agreement always
Other documentation and administrative duties as requested
Preferred Requirements:
Self-driven and thrives under minimal supervision
High School Diploma or equivalent required
Experience with CATV installation, maintenance, troubleshooting and repairs
Experience with digital CATV systems
Troubleshooting skills in CATV systems using experience and test equipment
Competent in RF and fiber optic theory and coaxial cable system operation, maintenance and troubleshooting
Knowledge of telecommunications concepts, CATV, fiber optic and coaxial systems, electricity and electronics
Excellent written and spoken communication skills (ability to communicate comfortably with college students, university officials, owners/management of properties, and third party vendors)
Ability to interface with client management, engineering personnel, and outside vendors, particularly during new and expansion installation as an extension of project management team
Ability to read and understand line-style drawings, cable maps, and blueprints
Ability to operate ladders, hand, and power tools
Familiar with test equipment used to maintain optical facilities, RF facilities, power supplies and subscriber drops
Preferred Qualifications:
Experience with fiber and copper-based, PON, DSLAMS, RF via coax, and QA
Complete understanding of electrical, analog, digital, electronic, concepts
Experience with Dish Smartbox
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #108979 •
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