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Service Technician

Full-time Employee


Florida

Naples

Starts

As soon as possible

Pay

$50,000 - $80,000

Qualifications

High School Diploma or equivalent Valid Florida Driver's License and satisfactory Driving Record

Job Description

We are looking for a motivated service technician with great customer service skills which is willing to grow with our company. We are growing rapidly on the West Coast of Florida and are looking for candidates to grow with us.

The Service Technician will perform troubleshooting and repair customer cable or fiber for high-speed internet services customer premises equipment (CPE) (i.e.: TV set, Cable Modem, ONT’s, Set Top Converter, DVR, etc.…) for residential and/or commercial dwellings, including the repair, replacement. This role is open to residents throughout West Florida from Ft Myers to Naples.

What your day will look like:

Perform troubleshooting and repair customer cable or fiber for high-speed internet services customer premises equipment (CPE) (i.e.: TV set, Cable Modem, ONT’s, Set Top Converter, DVR, etc.…) for residential and/or commercial dwellings, including the repair, replacement, installation of interior wiring, splitters, mini-amps, connectors and drop splices.
Participate in scheduled on-call (stand-by) duties for providing technical support in repairing phone and internet during non-business hours. Work weekends and overtime as requested by supervisor to meet the needs of company and customers.
Maintain daily records, logs, receipts, and other necessary documents.
Maintain a clean, secured and properly stocked assigned company vehicle.
Perform all assigned duties in compliance to company policies, specifications and those applicable to the requirements of OSHA, FCC, NEC, and local ordinances.
Provide customer feedback, promote & sell company services. Maintain an appropriate and professional image with the community through appearance, demeanor, always driving habits and quality customer interactions.
Perform other duties as assigned/requested by supervisor to achieve company goals and objectives.
Knowledge of appropriate testing equipment (e.g., signal level meters, TDR’s, cable line, fusion splicer, PON meter, toners, ohm meters, CLI detection meters, etc.)
Knowledge of National Electric Code and National Electrical Safety Code
Repair signal leakage and participate in system’s on-going CLI monitoring/repair program.


Physical Demands/Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Work indoors in poorly ventilated areas such as attics during extreme heat
Exposure to dust, dirt, noise, insects, cleaning solutions
Work outdoors in all kinds of weather and at all times of day or night
Work performed near power lines and electricity
Standing, Walking, Sitting, use of hands to fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, speak or hear, taste and smell
Ability to lift 50 pounds or more

Contact

Jennifer Espelucin 754-800-1663


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About Us

One Installation Inc is a low voltage wiring company with over 20 years experience in the industry. We offer various services and take every step to assure the quality of our work is excellent. Our aim is to be your go-to installation company to meet all your home or business needs.

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