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TELECOMMUNICATION SUPERVISOR FOR RESIDENTIAL TECHS

Independent Contractor


California

SAN FRANCISCO, SAN MATEO, SANTA CLARA, SAN JOSE

Starts

A.S.A.P PLEASE CALL FOR AN INTERVIEW

Pay

$1100-$1400 PER WEEK

Qualifications

MUST HAVE EXPERIENCE WORKING ON THE FIELD WITH COMCAST/XFINITY

Other Requirements

Driver's License

Job Description

Ensure responsiveness and first-time resolution to install escalations.
Communicate with Management team.
Ensures quality control checks are completed satisfactorily; resolve escalated customer problems as necessary
Provides quality assurance support and direction to field staff regarding new or existing technologies.
Establishes positive employee relations through effective individual and team communication and provide ongoing support.
Regularly observes and mentors’ technicians regarding safety, quality, productivity, and well-being
Performs field safety observations and quality control checks in accordance with company TQA requirements.
Coordinate and reinforce employee training to ensure Technical Quality Assurance (TQA) standards are met.
Performs practical field evaluations to verify technical competencies and safe practices; provides necessary feedback
Ensures technicians has and maintains necessary company-issued tools and equipment, company vehicle (if assigned)
Installs knowledge of all client’s company products and services
Maintains records and documents in accordance with company policies and procedures
Adheres to industry specific local, state, and federal regulations, as applicable
Knows, understands, and follows company policy
Performs other duties as assigned by management
Must be able to multitask and work in a fast paced environment
Ensure being able to attend daily Management and supervisor conference calls

Contact

x x x x Canceled/Expired Listing x x x x

listed • expires
job listing #106441 • tiny link cabl.co/eBQX