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Line Maintenance Technician

Full-time Employee


New York

Rochester

Job Description

Greenlight Networks' Line Maintenance Technician is primarily responsible for preventative maintenance and repair of the Fiber to the Home network, including all its associated equipment in accordance with the company’s Standards and Network Protection Policy.

This is opening is a Full-Time Direct Hire position.

Primary Responsibilities

Read and accurately interpret system/network design maps. Verify as built documentation; compare findings in the field with existing documentation and report findings following local process. Install and replace FTTH physical plant network components such as GPON, XGSPON, POP, OFDC, pedestals, riser guards, conduit etc. Read and interpret equipment schematics
As directed, complete end of line network testing to meet technical specifications; regularly test all FTTH network components using test equipment.
Perform routine maintenance, troubleshoot and update records.
Troubleshoot and repair basic distribution problems associated with FTTH networks.
Communicate with NOC/Dispatch to update progress on escalated tickets
Resolve system outages as directed
Maintain accurate records including time worked, daily logs as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc.
Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies
Adhere to company, industry, local, state and federal regulations and standards, as applicable
Know, understand, and follow company policy
Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs
May collaborate with construction personnel on new build and plant modifications, as directed
Perform other duties as requested

Knowledge, Skills and Abilities

Basic understanding of FTTH networks; GPON/XGS-PON, customer premise network
Excellent written and verbal communication skills and ability to interact professionally with co-workers, customers, and vendors through email, by phone and in person.
Ability to work independently, prioritize and organize effectively
Knowledge of basic mathematics and electronics
Ability to climb poles safely using gaffs, hooks and climbing belt as needed and safely carry, climb, and operate extension ladders (approx. 32 ft high and 90 pounds)
Work aloft and in close spaces up to 32ft on ladder, or hand climb utility poles using gaffs; work in basements, crawlspaces, utility closets, etc.
Ability to differentiate between different sizes and colors of fibers and work with small components and fiber to make cable connections
Must be able to stand, stoop, kneel or crouch for extended periods of time.
Skilled in use of hand tools, test tools, web-based tools, and necessary computer equipment
Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts
Willingness to work flexible schedules including on-call rotation, weekends, holidays, evenings, and overtime as required

Education and Experience

High school diploma or equivalent work experience
Valid driver's license with satisfactory driving record within Company required standards
Experience with Telecommunications Installation and fiber network installation and maintenance
Experience splicing fiber, preferred
Experience Climbing poles and ladders, preferred
Experience with OTDR, Power Meter, VFL, and Fusion Machine, preferred


Greenlight Networks is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Greenlight Networks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Greenlight Networks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, national origin, disability status, veteran status, domestic violence victim status or any other characteristic protected by the laws or regulations in the locations we operate. Greenlight Networks will not tolerate discrimination or harassment based on any of these characteristics. Greenlight Networks encourages applicants of all ages.

Contact

To apply, please submit your resume and/or application through this link to our company job board: https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=4774116

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About Us

Greenlight Networks is an ultra-high-speed, broadband service provider, offering residential and small business customers Internet speeds up to a Gigabit per second. Based in Rochester, NY and founded in 2011, the company builds, owns and operates its fiber-optic networks to provide amazingly fast Internet connections to its customers.

We’re building one of the fastest networks in the US so that users can experience the future of broadband. Our customers are passionate about getting the fiber-optic, Gigabit Internet service we provide, and we’re looking to grow our team with people who are just as passionate about providing an amazing customer experience and building an amazingly fast network.

We are an equal opportunity employer m/f/d/v.

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