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Fiber Technician - Infrastructure (OSP) in-house

Full-time Employee


Bristol area



Job Description



The primary duties of this position will include fiber optic splicing, maintaining fiber optic infrastructure, operating equipment (bucket truck, digger, etc.), maintaining DC Power systems, electrical grounding, environmental monitoring, and field service support of telecommunications equipment.

Duties and Responsibilities:

Responsibilities include troubleshooting all levels of infrastructure problems, as well as effectively completing and assisting with repairs by utilizing tools provided by the company (OTDR, light meters, etc.). Additional skills, abilities and responsibilities include, but are not limited to, the following:

Repair damage to the fiber optic network infrastructure
Build and construct outside plant projects effectively and in accordance with company standards
Responsible for field service troubleshooting of electronic fiber optic equipment and carrier circuits in conjunction with Network Engineering group and vendors
Required to accurately complete documentation and forms for LCC cabinets, add splitters for new growth, maintain LCC’s and complete all documentation as directed
Must be able to perform Level 1 mapping and documentation
Excellent communication skills and ability to professionally represent Point Broadband with vendors and other partners
Troubleshooting of all aspects of the network from the access shelf (PON) and switch (AE) to the customer point of demarcation
Ability to lead emergency outage restorations from first call to resolution
Ability to plan and lead a job from beginning to resolution with little to no supervision
Accurately read and interpret splicing documents, splicing engineer packets, and network plan designs
Expert knowledge using fusion splicing equipment
Expert knowledge using Optical Time Domain Reflectometers (OTDR)
Knowledge of Google Earth files
Knowledge of Fast Reporter software
Experience using Microsoft Office programs including Outlook, Word, and Excel
Must possess strong problem solving, decision making, analytical, and organizational skills
Ability to read, write, understand, and follow written procedures
Ability to work from an aerial lift truck and/or ladder
Ability to use light source and power meters
Must have a valid driver’s license
Must be able to pass pre-employment background check and drug tests as required
Work schedules will occasionally rotate and change. Must be able to work outside of normal business hours as needed. Travel may be required. Subject to being on-call during evenings/overnight, weekends and holidays.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Able to work independently
Able to accurately maintain records, logs, reports, work orders, etc.
Able to handle escalations and time-critical issues
Able to read street maps and system prints
Periodically update state ‘one-call’ map for locate purposes

Technical degree in line work or fiber engineering or the equivalent in training and/or work experience preferred
Minimum of 3 years of demonstrated work experience
Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exposed to adverse weather conditions, confined work areas, dust, noise, and dirt
Must be able to work indoors and outside in all seasons and changing weather conditions
Ability to work in confined areas for extended periods of time
Ability to lift and carry 75 LB ladder and climb poles and ladders safely
Must be comfortable working at extensive heights (i.e. on poles)
Must be able to lift and carry heavy and/or cumbersome objects and tools

Point Broadband offers competitive pay and cash bonuses in a stable and fast-growing business.

Medical, Dental and Vision
Flexible Spending Accounts *Where Applicable*
Company Paid Life as well as Voluntary policies
Paid Time Off
Share the Care Paid Time Off
Paid Holidays
Uniform/Boot allowance *Applicable by Position*
Cell Phone Allowance *Applicable by Position*
Career Progression Opportunities
Discounted Broadband Services *Where Applicable*


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