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Field Service Technician

Full-time Employee






Pay for this role starts around $20/hour – individuals with direct experience or education can certainly earn more.


Technical Certification (or higher) -OR- 6+ months experience in customer service, low voltage, electrical or utility construction -OR- current military service, or prior military service with honorable discharge. Must have and maintain a valid driver’s license. Commercial Driver’s License (CDL) may be required.

Other Requirements

Basic understanding of telecommunication products and services. Must be able to operate vehicles with manual transmissions. Upon hire, must successfully complete customer-specific requirements, which may include a background check. Physical requirements may vary based on company needs: Ability to dig, lift and climb. Requires being available for on-call/standby responsibilities and may require occasional travel.

Job Description

As the Field Service Technician you will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells and leases. This position has direct, face-to-face contact with our customers and is expected to be proactive with the sales of TDS services and products. Services include, but are not limited to, Telephony, Video/CATV/DBS, Internet, and/or high speed networks. This position exceeds customer expectations by performing extraordinary customer service, identifying customer needs, and providing them with communications solutions. This position also understands how to use and demonstrate TDS products and seeks sales opportunities while educating the customer. Products & services include (but are not limited to): Local Service, Central Office Services, Structured Cabling, MAC (Moves, Adds and Changes), Voice Mail, Audio and/or Video Conferencing and Non-regulated CPE.


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About Us

TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to more than 1,000 rural, suburban, and metropolitan communities across the U.S. With 1.2 million connections, TDS is a rapidly growing technology company. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 2 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visit

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