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Re: This is why I won't do Sat. work

When I installed a couple of years ago, we had to be at 75% NRB or below. Everyone complained that the customers did not have home phone service and was charged back for them. Then the % went to 70% and then 65%. Now that O&O is tired of charging back....they are cutting the techs that ae not hooking them up. Once all the techs got it in their scull that I better take advantage of every home phone job that I get, the NRB rate at our sight is below 65%. If you are routed a 4 room installation and the customer has phone service and you only hook up 2 or 3 to a phone line....then you deserve to be charged back or not routed anymore. It has been part of the installation process for a long time and now DTV is enforcing it on you or you can go to the cable company. Its easy to get it through a new techs head but difficult to change the old techs bad habits. :)
This is CABL.com posting #289296. Tiny Link: cabl.co/mbnqe
Posted in reply to: Re: This is why I won't do Sat. work by kdog99
There are 4 replies to this message
Re: This is why I won't do Sat. work lonemonkey 4/16/2010 11:20:35 AM
Re: This is why I won't do Sat. work DigiCommSystems 1/29/2010 10:12:44 AM
Re: This is why I won't do Sat. work kdog99 1/26/2010 1:05:39 PM
Re: This is why I won't do Sat. work dishdude2k 1/26/2010 6:18:39 AM