Cable Technician

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Preferred Hiring Terms

Full-time Employee

Location(s)

Ohio, Pennsylvania

Cleveland, Oh and Pittsburgh, Pa

Starting Date

After Background and drug screening

Pay Rate & Details

Piece work with Overtime. Can use GI Bill if eligible

Qualifications

Experience preferred but will train. MUST BE A US MILITARY VETERAN!!!!

Other Requirements

Job Description

Veterans’ Cable Services
Field Technician

Job Description

Title Field Technician

Department(s) Cleveland, OH and Pittsburgh, PA

Reports to: Regional Operations Manager

Job summary:
Responsible for ensuring consistent high quality installation and
servicing of residential and commercial cable television, data, and
digital telephone products and services at customer sites in compliance
with company specifications and customer service standards. This
position will include duty during non-business hours (nights, weekends
and holidays) as necessary.

Summary of essential job functions
• Make field visits to residential and commercial sites to install,
service or disconnect cable television, data, and digital telephone
products and services. Connect customer equipment to the network and
educate the customer on services and equipment being installed.
• Read and interpret service orders, trouble tickets, diagrams and
operational/product manuals.
• Provide timely completion of all orders for installation/service and/or
proper notification of delays.
• Inspect cable television, data, and digital telephone wiring and
systems to detect transmission defects. Use test equipment to analyze
and isolate service problems and make repairs. Identify defective
customer equipment and ensure a timely return to the warehouse for
processing.
• Track hours and materials used and perform data entry on PDA devices.
Maintain accurate and complete inventories of all company-issued
equipment and tools.
• Communicate with dispatch and supervisor on status and completion of
daily work orders, including check-out (10-19) on completion of daily
work.
• Maintain superior levels of productivity, customer service and
compliance with company quality and safety policies. Demonstrate
product knowledge.
• Regular, punctual and consistent attendance. May be required to perform
additional work hours, including nights, weekends and holidays, as
necessary.
• Perform other duties as requested by Regional Operations Manager.

Minimum requirements
• Must have served in the US Military. Need to provide DD214 and
May be eligible to use GI Bill Benefits
• High School Diploma required.
• Valid Driver’s License and safe driving record required.
• Must be able to pass a nationwide background check and drug screening.
• Experience in cable television, data, and digital telephone products
and services a plus.

Abilities required
• Interact with coworkers and customers in a positive manner, follow
directions and work rules and accept constructive feedback.
Communicate often with dispatch and supervisors on status of daily
work.
• Previous experience with MSO PDA-based applications a plus.
• Perform mathematical calculations to meet signal level standards at
customer premise.
• Problem-solving skills and able to think “on-your-feet.”
• Excellent verbal, written and interpersonal communications and
organizational skills.

Work Environment
• Must be able to work independently.
• Able to work outdoors in various weather conditions and at any time day
or night. Comfortable with working outside and in customer homes or
businesses.
• Carry and properly utilize extension ladders up to and including 32ft.
• Ability to climb and work in high places (such as rooftops, utility
poles and ladders) and in tight spaces (such as attics and crawl
spaces).
• Lift and carry up to 60 pounds throughout the day.
• 100% travel within assigned territory

Contact Information

Cancelled/Expired Listing
Listed: 1/31/2019
Expires: 5/1/2019