Provisioning Technician

Employment Ads → Installation Jobs → Telco/DSL

Preferred Hiring Terms

Contract Employee

Location(s)

Ohio

Dublin

Starting Date

Upon successful application process

Pay Rate & Details

Call for rates

Qualifications

• Associate degree or 1+ year of related work experience • Knowledge of TCP / IP. Knowledge of routing protocols • Knowledge of VPN principles. Experience with basic commands in Cisco, Juniper and Adtran routers • Understanding of DNS • 1+ year of technical experience on Adtran, Juniper or Cisco routers. CCNA/CCNP preferred

Other Requirements

Job Description

Wiseconnect is seeking a Provisioning Technician in Dublin, OH

Provisioning Technician is dedicated to Internet Access / VPN and IP products. The tech is responsible for providing "one call resolution" to customer reported installations. The tech also works with customers, local carriers, transport repair organizations as well as other CenturyLink work groups.

Responsibilities:
• Excellent customer service, a positive attitude, leadership and a strong technical aptitude are required for this position
• Respond to customer requested IP address, routing, troubleshooting and coordination for various hours of activation requests
• Perform trouble isolation for customers during the initial activation
• Perform trouble isolation for customers during the initial activation
• Engage other technical assistance teams to assist with trouble resolution and activation of circuits
• Understand BGP, EBGP, OSPF, MPLS, static routing, and have a basic understanding of LAN and WAN technology
• Works with software and hardware tools to remotely identify and diagnose WAN problems
• Resolves complex network problems involving power, network hardware, routers, CSU/DSU, carrier services
• Has ability to understand and isolate physical layer problems
• Applies excellent customer service
• Understand and apply standard trouble shooting techniques
• Demonstrate proficiency with trouble ticketing application as well as other internal tools
• Ability to work off hours

Requirements:
• Associate degree or 1+ year of related work experience
• Knowledge of TCP / IP. Knowledge of routing protocols
• Knowledge of VPN principles. Experience with basic commands in Cisco, Juniper and Adtran routers
• Understanding of DNS
• 1+ year of technical experience on Adtran, Juniper or Cisco routers. CCNA/CCNP preferred

Hours may vary depending on the needs of the business. 2-4 years of experience. 4-6 years of experience

Contact Information

Contact Pat Punteney at 360-391-2982 or Email

You may send a message to the ad poster using this form, in accordance with the Terms of Use.

Instant Message

WARNING: This service is for contacting the ad poster about this ad only. Any other use is considered abuse. The recipient of your message is provided the ability to place an IMMEDIATE restriction on your account if they believe the message is in any way inappropriate. Should this occur, a request to restore the account can be directed to the Administrator.

Listed: 11/29/2018
Expires: 2/27/2019