Regional Engineering Manager
Full-time Employee
Minnesota
Cambridge, MN area
Starts
immediately
Pay
DOQ
Qualifications
EXPERIENCE AND EDUCATION:
High school diploma or GED required. Some college preferred.
NCTI certifications through Fiber Optics required.
NCTI Advanced Technician certification is required for this position. Employees without current certification must enroll within 12 months of attaining this position.
Minimum two years Maintenance Technician experience (or equivalent) required.
Job Description
Midco has been blazing trails since 1931, bringing innovation to the world of telecommunications and delighting customers with exceptional service. Through ambition, imagination and a genuine commitment to each other, Midco proudly serves more than 385,000 residential and business customers in 342 communities in Kansas, Minnesota, North Dakota, South Dakota, and Wisconsin. We’re also dedicated to making our communities better places to live, work and play. Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:
Free and discounted Midco services
Tuition reimbursement
Support of employee involvement in the communities we serve
Employee referral program
Wellness programs
Visit MidcoCareers.com to learn about employment opportunities and apply today.
This position is located in Cambridge, MN and requires 30% overnight travel. Relocation assistance may be available.
JOB PURPOSE:
Maintain optimal performance of Midco’s regional network by directing and implementing preventive services and maintenance activities.
KEY FUNCTIONS:
Supervise and monitor the regular sweeping and balancing of the regional network to detect imperfections and proactively identify the need for service and repair.
Identify and direct preventive repair and maintenance of the regional network from the Headend.
Develop and implement maintenance programs, escalations procedures, and ‘loss of service’ response practices.
Manage local network problems and respond appropriately and in a timely manner.
Oversee employee work assignments and accurately schedule shifts to ensure adequate staffing levels.
Manage maintenance of equipment and related documentation.
Identify and troubleshoot problems in the regional network.
Serve as a subject matter expert and provide technical support and guidance to team members.
Produce timely and accurate reports.
Provide timely performance feedback and daily coaching. Perform annual reviews and effectively manage disciplinary and/or performance problems.
Possess knowledge of Midco’s safety program (Target Zero), practice and enforce safety rules and procedures. Wear safety apparel which includes hard hats (where required), safety vests, OSHA approved boots, etc. Operate all equipment in a safe manner.
Operate and drive a Company vehicle in accordance with Midco’s “Use of Vehicle for Company Business” policy.
Communicate effectively and professionally in all forms of communication with internal and external customers.
Adhere to Midco privacy guidelines to ensure each customer’s privacy.
Maintain regular attendance to be available to provide direction and communication to team members.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
Communicate with other departments to handle any escalating issues in a timely manner.
Provide timely performance feedback and coaching according to company policy.
Function as an effective team member while supporting the efforts and concepts of other departments.
Support the mission, vision, and values of Midco.
Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
Possess strong problem solving and decision making skills while using good judgment.
Multi-task and change from one task to another without loss of efficiency or composure.
Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management.
Identify opportunities for improvement while creating and implementing viable solutions
Actively follow Midco policies and procedures.
Perform other duties as assigned.
EXPERIENCE AND EDUCATION:
High school diploma or GED required. Some college preferred.
NCTI certifications through Fiber Optics required.
NCTI Advanced Technician certification is required for this position. Employees without current certification must enroll within 12 months of attaining this position.
Minimum two years Maintenance Technician experience (or equivalent) required.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 70 lbs.
The noise level in the work environment is moderate to loud.
While performing the duties of this position, the employee is frequently exposed to outside weather conditions and may occasionally be exposed to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
Must be able to climb poles, ladders, and other structures with proper equipment.
Must be able to work from elevated heights and in tight spaces such as attics and crawlspaces.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, or any other characteristic protected by law.
Free and discounted Midco services
Tuition reimbursement
Support of employee involvement in the communities we serve
Employee referral program
Wellness programs
Visit MidcoCareers.com to learn about employment opportunities and apply today.
This position is located in Cambridge, MN and requires 30% overnight travel. Relocation assistance may be available.
JOB PURPOSE:
Maintain optimal performance of Midco’s regional network by directing and implementing preventive services and maintenance activities.
KEY FUNCTIONS:
Supervise and monitor the regular sweeping and balancing of the regional network to detect imperfections and proactively identify the need for service and repair.
Identify and direct preventive repair and maintenance of the regional network from the Headend.
Develop and implement maintenance programs, escalations procedures, and ‘loss of service’ response practices.
Manage local network problems and respond appropriately and in a timely manner.
Oversee employee work assignments and accurately schedule shifts to ensure adequate staffing levels.
Manage maintenance of equipment and related documentation.
Identify and troubleshoot problems in the regional network.
Serve as a subject matter expert and provide technical support and guidance to team members.
Produce timely and accurate reports.
Provide timely performance feedback and daily coaching. Perform annual reviews and effectively manage disciplinary and/or performance problems.
Possess knowledge of Midco’s safety program (Target Zero), practice and enforce safety rules and procedures. Wear safety apparel which includes hard hats (where required), safety vests, OSHA approved boots, etc. Operate all equipment in a safe manner.
Operate and drive a Company vehicle in accordance with Midco’s “Use of Vehicle for Company Business” policy.
Communicate effectively and professionally in all forms of communication with internal and external customers.
Adhere to Midco privacy guidelines to ensure each customer’s privacy.
Maintain regular attendance to be available to provide direction and communication to team members.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
Communicate with other departments to handle any escalating issues in a timely manner.
Provide timely performance feedback and coaching according to company policy.
Function as an effective team member while supporting the efforts and concepts of other departments.
Support the mission, vision, and values of Midco.
Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
Possess strong problem solving and decision making skills while using good judgment.
Multi-task and change from one task to another without loss of efficiency or composure.
Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management.
Identify opportunities for improvement while creating and implementing viable solutions
Actively follow Midco policies and procedures.
Perform other duties as assigned.
EXPERIENCE AND EDUCATION:
High school diploma or GED required. Some college preferred.
NCTI certifications through Fiber Optics required.
NCTI Advanced Technician certification is required for this position. Employees without current certification must enroll within 12 months of attaining this position.
Minimum two years Maintenance Technician experience (or equivalent) required.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 70 lbs.
The noise level in the work environment is moderate to loud.
While performing the duties of this position, the employee is frequently exposed to outside weather conditions and may occasionally be exposed to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
Must be able to climb poles, ladders, and other structures with proper equipment.
Must be able to work from elevated heights and in tight spaces such as attics and crawlspaces.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, or any other characteristic protected by law.
Contact
x x x x Canceled/Expired Listing x x x x
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job listing #74633 •
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