Quality Control Technician
Full-time Employee
Maryland
Beltway Region. South of Washington DC/ Baltimore area
Starts
now
Pay
to be discussed
Qualifications
Must pass background and Drug Screening for Comcast
Job Description
Job summary
Inspects and monitors the work of field technicians to ensure quality and contract compliance in the installation and servicing of cable television, data, and digital telephone products and services at customer sites.
Summary of essential job functions
Conduct assigned field visits to residential and commercial sites to inspect the installation and servicing of cable television, data, and digital telephone products and services. Document installation/service workmanship in accordance with company standards and documents. Must meet minimum QC audit quotas on a weekly basis.
Complete appropriate documentation of all inspections in accordance with policy and procedures.
Repair failed installations and provide photos of corrected work.
Present quality trends, issues and corrective actions to management on a periodic and/or event-driven basis.
Maintain superior levels of productivity, customer service and compliance with company quality and safety policies. Demonstrate knowledge of quality control issues, including trend identification and root cause.
Perform other duties as requested by Regional Manager/Field Supervisor.
Minimum requirements
High School Diploma or equivalent required.
Valid Driver’s License and safe driving record required.
Must not be afraid of heights.
Must be able to pass a nationwide background check and drug screening.
Abilities required
Computer literacy a must. Strong skills in Microsoft Office product suite required.
Interact with managers, supervisors, coworkers and customers in a positive manner, follow directions and work rules and accept constructive feedback.
Perform mathematical calculations to identify quality issues and compile metrics.
Problem-solving skills and able to think “on-your-feet.”
Excellent verbal, written and interpersonal communications and organizational skills.
Work Environment
Must be able to work independently.
Able to work outdoors in various weather conditions and at any time day or night. Comfortable with working in customer homes or businesses.
Carry and properly utilize extension ladders up to and including 32 feet.
Ability to climb and work in high places (such as rooftops, utility poles and ladders) and in tight spaces (such as attics and crawl spaces).
Lift and carry up to 60 pounds throughout the day.
100% travel within assigned territory
Benefits
Generous 401k plan after a 120-day evaluation period.
Use of a company vehicle.
Personal Protective Equipment (hard hat, safety glasses, vest) and reimbursement for safety shoes.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Inspects and monitors the work of field technicians to ensure quality and contract compliance in the installation and servicing of cable television, data, and digital telephone products and services at customer sites.
Summary of essential job functions
Conduct assigned field visits to residential and commercial sites to inspect the installation and servicing of cable television, data, and digital telephone products and services. Document installation/service workmanship in accordance with company standards and documents. Must meet minimum QC audit quotas on a weekly basis.
Complete appropriate documentation of all inspections in accordance with policy and procedures.
Repair failed installations and provide photos of corrected work.
Present quality trends, issues and corrective actions to management on a periodic and/or event-driven basis.
Maintain superior levels of productivity, customer service and compliance with company quality and safety policies. Demonstrate knowledge of quality control issues, including trend identification and root cause.
Perform other duties as requested by Regional Manager/Field Supervisor.
Minimum requirements
High School Diploma or equivalent required.
Valid Driver’s License and safe driving record required.
Must not be afraid of heights.
Must be able to pass a nationwide background check and drug screening.
Abilities required
Computer literacy a must. Strong skills in Microsoft Office product suite required.
Interact with managers, supervisors, coworkers and customers in a positive manner, follow directions and work rules and accept constructive feedback.
Perform mathematical calculations to identify quality issues and compile metrics.
Problem-solving skills and able to think “on-your-feet.”
Excellent verbal, written and interpersonal communications and organizational skills.
Work Environment
Must be able to work independently.
Able to work outdoors in various weather conditions and at any time day or night. Comfortable with working in customer homes or businesses.
Carry and properly utilize extension ladders up to and including 32 feet.
Ability to climb and work in high places (such as rooftops, utility poles and ladders) and in tight spaces (such as attics and crawl spaces).
Lift and carry up to 60 pounds throughout the day.
100% travel within assigned territory
Benefits
Generous 401k plan after a 120-day evaluation period.
Use of a company vehicle.
Personal Protective Equipment (hard hat, safety glasses, vest) and reimbursement for safety shoes.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #74546 •
tiny link cabl.co/etyw
