Supervisor, Maintenance - Spectrum (Charter Comm.)

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Preferred Hiring Terms

Full-time Employee



Astoria, Oregon

Starting Date

As soon as possible.

Pay Rate & Details


4+ years construction and/or maintenance of optical and coax distribution networks or equivalent work experience. 1+ year supervisory experience in a technical environment or equivalent work experience environment. Associate’s degree in electronics or related field, or equivalent work experience. Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)

Other Requirements

Valid driver's license with satisfactory driving record within Company required standards. Ability to read, write and speak the English language to communicate with employees, customers, and suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Ability to use all types of manual and powered hand held tools, such as drills, hammers, wrenches, screwdrivers Basic knowledge using software tools to support the current operations Knowl

Job Description

Supervise Maintenance Technicians to maximize customer satisfaction through network integrity and reliability. Oversee demand and preventative maintenance activities. Ensure adherence to company safety requirements. Responsible for the hiring, training, development, and performance evaluation of team.

Supervise a team of Maintenance Technicians to meet customer expectations, technical quality and safety standards, and employee productivity; may supervise contractors as business needs dictate

Actively support all efforts to optimize network performance and reliability to ensure continuous customer satisfaction

Ensure responsiveness and first time resolution of line problem escalation work orders, while adhering to company quality and safety standards

Regularly observe and mentor employees regarding safety, quality, productivity and individual growth

Coordinate and reinforce employee training to ensure current Technical Quality Assurance (TQA) standards are met, and ensure employees are prepared as new technologies/tools are deployed

Perform practical field evaluations to verify technical competencies and safe practices; provide necessary feedback

Ensure staff has and maintains necessary company-issued tools and equipment

Monitor current procedures and tests performed to ensure compliance with FCC standards

Plan, implement and successfully complete small projects including: annual FCC testing, plant relocation projects, preventative maintenance programs, emergency restoration, etc.

Facilitate cross-functional communications and cooperation with Headend Inside Plant Operations, Construction, ROC and other internal departments as needed

Effectively interface with third party vendors

Operate Company vehicle in a safe and responsible manner

Adhere to industry specific local, state, and federal regulations, as applicable

Instill knowledge of all company products and services

Maintain records and documents in accordance with company policies and procedures

Establish positive employee relations through effective communication and ongoing support

Know, understand and follow company policy

Perform other duties as requested by manager

Contact Information

Please apply on line at Job number is 210075BR

EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer.
Diversity and inclusion are embedded in and vital to our culture and how we do business.
Listed: 1/3/2018
Expires: 4/3/2018