Field Supervisor

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Preferred Hiring Terms

Full-time Employee



Las Vegas, NV

Starting Date

Pay Rate & Details


Other Requirements

Job Description

The Field Supervisor is responsible for coordination, delegation, supervision and quality control of onsite work including responsibility for performance and productivity of all crew members and accuracy of all related documentation.

Primary Responsibilities:

Collaborate with local management to plan, layout, and supervise the activities of a large working unit of staff

Assist local management as directed with goal setting, production, efficiently solving issues with customers, technician scheduling, morale, etc.

Execute operational goals and performance metrics that drive technician productivity to ensure a high level of customer service and satisfaction

Provide exemplary customer service to customers, corporate leadership, and technicians; instill technicians with a professional, customer service driven attitude

Effectively present information to customers and internal stakeholders and respond effectively and accurately to questions from groups of managers, customers, and employees

Handle escalated customers concerns, accurately document correspondence with customers, and complete required paperwork according to Company and customer qualifications and standards

Understand, train and enforce proper documentation of pay activities

Ensure a safe work environment is maintained by training and following safe practices and adhering to safety policies

Ensure employees have the proper tools, training on those tools, and safety gear to succeed at all times

Evaluate the quality of work performed in the field and complete JSO’s as requested

Document and report damage claims, motor vehicle accidents and personal injuries ensuring compliance with Company policies

Drive and operate company vehicles safely in accordance with established policies and ensures that maintenance and care is performed appropriately

Other duties as assigned

Requirements :

Associate's degree (A. A.) or equivalent from two-year college or technical school; or three to five years related experience and/or training; or equivalent combination of education and experience.


3-5 years of industry experience or other industry related experience

Knowledge of the industry hazards and of the safety measures to be observed

Thorough knowledge of inventory control

Technical Skills:

Full comprehension of satellite fulfillment in order to supervise successful completion of operations

Soft Skills:

Highly organized and detail orientated

Ability to think analytically and apply sound judgment, solve problems, make effective decisions, and act with integrity

Ability to multi-task and work in a fast paced environment

Time management skills; must be able to meet deadlines

Excellent interpersonal and customer service skills

Physical Requirements:

Must be able to pass pre-employment screening that includes background and drug testing

Individuals must have a valid driver’s license and driving record meeting the company policy conditions

Must be in good physical condition with the ability to stoop, crawl, bend at the knees and waist, squat and lift 50 lbs; includes body weight, equipment, tools and boxes

Must be able to stand for long periods of time on varied surfaces

May be required to work long and unpredictable hours


Contact Information

Cancelled/Expired Listing
Listed: 9/21/2017
Expires: 12/20/2017