Manager for Dallas, TX area

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Previous employment history in the Cable Television industry with the ability to lead, motivate, coach, and supervise multiple contractor crews and inhouse teams Doing residential, commercial and project work. Experience using PenguinData is a plus.

- Provides leadership and direction to Service & Installation departments to ensure compliance with MSO while maintaining budgetary requirements. - Administers policies, procedures, and tracking to facilitate continuous improvement. - Promotes safety awareness (and OSHA regulations) with Associates to provide a work environment free from injury. - Anticipates and resolves customer concerns quickly through effective leadership to ensure a positive feedback from MSO.

Responsible for providing leadership, motivation, and direction to improve and continue providing outstanding customer service and performance. Manages the daily activities of Installation & Service Supervisors and/or Installation & Service technicians. Reviews short-term perspective for professional content and against objectives, budgets, schedules, and quality levels. Translates approved objectives into work plans and procedures. Enforces policies and recommends adjustments. Negotiates with senior management for resources and priorities that affect functions and to gain cooperation for resources that directly affect areas of accountability. Selects, motivates, and reviews performance of staff. Appraises job performance, implements discipline, sets work schedules, monitors performance, maintains morale, builds teamwork, resolves employee problems, meets goals, recommends employment status changes, and maintains all related personnel and administrative files and records.

x x x x Canceled/Expired Listing x x x x

listed 08.15.17 • expires 11.13.17