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Experienced Telecom Manager Wanted Minneapolis

Full-time Employee


Minnesota

Minneapolis

Starts

Immediately upon Clearing Background and Drug screen

Pay

To be discussed during Interview

Qualifications

In the Manager role, you'll act in a fast paced management role. This means you will interact directly with technical field employees who install, troubleshoot, repair, and maintain telecommunications equipment. You'll serve as a coach and monitor the daily activities of your team to ensure they have the knowledge, tools and resources they need to be successful in providing the best service possible. If you're interested in field

Other Requirements

• Candidate needs to have a High School Diploma (or equivalent) • Associates or bachelors in telecom or other technical focused field along with supervisory experience. • 3-5 years in the telecom field

Job Description

Job Responsibilities:

• Monitor and manage technician productivity
• Coordinate and arrange for appropriate staffing
• Prepare reports on service calls and customer satisfaction
• Monitor technical quality
• Help improve deficiencies and build on the strengths of individual performers
• Receive and resolve complex or sensitive customer complaints and appeals
• Ensure that team receives the appropriate training required to be successful in their roles
• Ensure all employees have the proper tools, identification, uniforms, communications equipment
• Verify that work areas are safe
• Work closely with recruiting in finding qualified candidates
• Build strong relationships with the client
• Grow the market


Contact

x x x x Canceled/Expired Listing x x x x

listed • expires
job listing #65454 • tiny link cabl.co/erbS