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Field Installation Technician

Full-time Employee


Texas

13505 Burnet Road, Austin, Texas 78727

Pay

Dependent upon experience

Qualifications

Our ideal candidate will possess: High school diploma or equivalent Valid driver license and safe driving record Three (3) years of experience in a broadband related position where they gained experience/skills in installation, troubleshooting and light sales experience Above average problem-solving, planning AND organizational skills Strong communications skills, both written and verbal Ability to work under hazardous conditions is a VITAL necessity in this role

Job Description

Grande is currently looking for a Field Installation Technician to install, disconnect, reconnect, add and/or change Video, Voice and Data Services and troubleshoot Grande Communication's products at residential customers homes. Does that sounds like you? If so, DON'T MISS THIS OPPORTUNITY, APPLY NOW FOR IMMEDIATE CONSIDERATION!

Grande's values support our unique dedication to superior customer service. At Grande, we: Take care of our customers, Take care of each other, We do what we say we are going to do and We have fun!

In this role, your primary responsibilities will include:
•Install, disconnect and educate customer on the products that are installed in the customer's.
•Generates additional company revenue by utilizing effective sales techniques and by offering customers information about product options, sales campaigns, and promotions.
•Adds value to the customers installation by completing Video, Voice and Internet Service component hookups i.e. DVR VCR.
•Accomplishes work load demands against performance metrics by working productively, safely, and by completing all requested work orders in a timely manner with limited supervision.
•Resolves problems caused by customers equipment, adjusts customers television and/or VCR to improve picture quality, and instructs customers on the correct operation of Video, Voice, Internet Service equipment.
•Ensures customer satisfaction by providing information on all available company products and by promoting a positive, professional image.
•Other duties as assigned.


Contact

x x x x Canceled/Expired Listing x x x x

listed • expires
job listing #63466 • tiny link cabl.co/eqFO