Manager Project Operations
Full-time Employee
Michigan
Canton, Livonia & Plymouth, MI
Starts
12/26/2016
Pay
Based on experience
Qualifications
Must be able to pass background and drug screening
Valid driver's license with minimum of 2 yrs driving experience & a good driving record
Bachelors Degree or equivalent experience.
Must have 3 yrs management experience in cable television, telecommunications or customer service industry
Advanced knowledge of voice processing and local area network systems
Excellent customer service skills
Excellent oral and written communications skills
Must be flexible with hours as nights & weekends apply
Job Description
CAVO Broadband Communications, LLC is looking for a Project Manager to manage a team of Cable Technicians responsible for cable, internet, telephone and alarm installation in customer homes and businesses.
Responsibilities include:
Direct liaison between Prince Telecom, LLC and our customer
Maintain positive customer relationships
Maintain profitable daily customer workload within all time frame requirements and installation specifications
Screen applicants, interview, hire or retain, train, supervise, discipline, evaluate field technicians, office support personnel, and supervisors
Ensure and maintain all billing and payroll integrity, as well as corporate paperwork requirements
Ensure and maintain all customer and company quality control and safety requirements
Maintain and control all company assets and customer inventory
Analyze operations, identify performance issues and recommend and implement corrective action
Hold regular staff meetings for timely communications of customer and corporate directives and or changes
Complete Weekly Reports which summarize all operational concerns i.e. converter reconciliation, quality control, work load, system and personnel needs, etc.
Requirements:
Must be able to pass background and drug screening
Valid driver's license with minimum of 2 years driving experience and a good driving record
Bachelors Degree or equivalent experience.
Must have 3 years management experience in cable television, telecommunications or customer service industry
Advanced knowledge of voice processing and local area network systems
Excellent customer service skills
Excellent oral and written communications skills
Must be flexible with hours as nights and weekends apply
Benefits:
Paid Time-Off
Paid Holidays
Company Vehicle
Medical/Dental/Vision/Life Insurance/Long Term Disability/Short Term Disability
401(k) with Company Match
Company Stock Purchase Plan
If you are interested in learning more about our organization, please visit our website
__________________________________________________________________
Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company’s policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.
Responsibilities include:
Direct liaison between Prince Telecom, LLC and our customer
Maintain positive customer relationships
Maintain profitable daily customer workload within all time frame requirements and installation specifications
Screen applicants, interview, hire or retain, train, supervise, discipline, evaluate field technicians, office support personnel, and supervisors
Ensure and maintain all billing and payroll integrity, as well as corporate paperwork requirements
Ensure and maintain all customer and company quality control and safety requirements
Maintain and control all company assets and customer inventory
Analyze operations, identify performance issues and recommend and implement corrective action
Hold regular staff meetings for timely communications of customer and corporate directives and or changes
Complete Weekly Reports which summarize all operational concerns i.e. converter reconciliation, quality control, work load, system and personnel needs, etc.
Requirements:
Must be able to pass background and drug screening
Valid driver's license with minimum of 2 years driving experience and a good driving record
Bachelors Degree or equivalent experience.
Must have 3 years management experience in cable television, telecommunications or customer service industry
Advanced knowledge of voice processing and local area network systems
Excellent customer service skills
Excellent oral and written communications skills
Must be flexible with hours as nights and weekends apply
Benefits:
Paid Time-Off
Paid Holidays
Company Vehicle
Medical/Dental/Vision/Life Insurance/Long Term Disability/Short Term Disability
401(k) with Company Match
Company Stock Purchase Plan
If you are interested in learning more about our organization, please visit our website
__________________________________________________________________
Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company’s policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.
Contact
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job listing #60777 •
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